Field Service Technician - REMOTE at Jobgether

, , United States -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Customer Service, Communication Skills, Documentation Practices, Health And Safety Protocols, Computer Skills, Problem Solving, Inventory Management

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Service Technician. In this role, you will play a vital part in the installation, maintenance, and servicing of essential medical equipment at client sites. Your expertise will ensure that operational issues are swiftly diagnosed and resolved, contributing to the overall efficiency of healthcare services. The role requires adherence to health and safety protocols, comprehensive documentation practices, and a focus on high-quality customer support. Your efforts will directly enhance the reliability of healthcare technologies in various settings. \n Accountabilities Perform all assigned equipment installation, service and/or maintenance in compliance with company policies. Provide high-level technical support for cross-divisional teams and/or customers as requested. Handle confidential patient and/or health information in compliance with HIPAA and other regulations. Ensure data accuracy and integrity within applicable systems throughout the documentation process. Process documentation and corresponding parts in compliance with company policies on a routine basis. Maintain field service inventory in compliance with management recommendations. Maintain assigned company vehicle and other business accounts in compliance with policies. Contribute to the improvement of ongoing operations to maximize efficiency. Assist with various projects as assigned by direct supervisor. Requirements High School Diploma required; Associate’s Degree desirable; Bachelor’s Degree preferred. Minimum 4-6 years of related experience. Valid driver's license required. Prior experience in a dialysis and/or hospital environment preferred. Strong computer skills with proficiency in word processing, spreadsheet, database, and email applications. Excellent customer service skills to handle confidential information professionally. Strong oral and written communication skills for effective interaction with diverse audiences. Benefits Flexible working arrangements that support a remote work environment. Opportunities for professional development and career advancement. Participation in call rotation schedules providing diverse challenges. Employee engagement in various projects enhancing team collaboration. Supportive work culture prioritizing health and safety standards. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Responsibilities

The Field Service Technician will be responsible for the installation, maintenance, and servicing of medical equipment at client sites. This role involves diagnosing operational issues and ensuring compliance with health and safety protocols.