Field Service Technician at Rittal GmbH & Co. KG - Isreal

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Aptitude, Electrical Aptitude, Customer Support, Technical Support, Communication Skills, Problem Solving, Field Service Experience, EPA Certification, Microsoft Office Proficiency, Hand Tools, Power Tools, Diagnostic Tools, Robotic Systems Familiarity, PLC Platforms Familiarity, Physical Fitness, Safety Protocols

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Location: Boston, MA Job Title: Field Service Technician About Rittal Rittal is a leading global provider of solutions for industrial enclosures, power distribution, climate control, and IT infrastructure, as well as software and services. The company is a member of the Friedhelm Loh Group, a successful international player with 18 production plants, 80 subsidiaries, and 12,000 employees. Rittal LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high-efficiency, high-density power management, and climate control systems for industrial, data center, outdoor, and hybrid applications. Primary Activities/Duties Provide on-site customer support for climate control product installation, planned maintenance, repair, and service training. Complete required service reports and communicate findings to relevant stakeholders. Coordinate field service activities with customers and local Rittal sales personnel. Deliver telephone-based technical support to customers and service partners. Promote service contracts through customer engagement and communication. Understand customer requirements and recommend cost-effective Rittal solutions. Perform other duties as assigned. Requirements Ability to travel and work independently in customer-facing environments. Strong mechanical and electrical aptitude, including use of meters and diagnostic tools. Ability to lift up to 80 pounds occasionally and perform physical tasks throughout the workday. Comfortable working with hand tools, power tools, and computers for extended periods. Effective communication skills, both verbal and written, with customers and internal teams. Ability to adapt to fast-paced environments and manage multiple assignments. Willingness to wear required PPE and follow safety protocols in designated areas. Knowledge & Experience Minimum 3 years of experience in air conditioner repair; EPA certification for refrigerant recovery and servicing of CFC-based units required. Experience with industrial recirculating chillers preferred. Prior field service experience is a plus. Proficiency in Microsoft Office (Outlook, Excel, Word). Familiarity with robotic systems (Fanuc, Motoman, ABB, Kuka) and PLC platforms (Allen-Bradley, Siemens, Mitsubishi) is beneficial. #LI-HS1 #Tech If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Field Service Technician will provide on-site customer support for climate control product installation, maintenance, and repair. They will also deliver technical support and promote service contracts through customer engagement.