Field Service Technician at SAIC

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Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Technical Presentations, Equipment Operation, Maintenance Responsibilities, Troubleshooting, Field Service, Public Speaking, Data Collection Systems, Problem Solving, Microsoft Office, Research Skills, Customer Service, Dexterity, Weight Carrying, Temperature Exposure

Industry

Defense and Space Manufacturing

Description

SAIC is looking for a Field Service Technician to support the AC-130 gunship located at Kirtland Air Force Base in New Mexico. JOB DESCRIPTION Interfaces with the customer to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities. Provides technical support for the 30mm and 105mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB. Provides on-site technical support for weapons and associated equipment used by the squadron. Acts as the liaison between the squadron and the Small Arms Branch at Naval Surface Warfare Center in Crane, IN for any technical issues related to the 30mm and 105mm weapons systems. REQUIREMENTS High School Diploma or equivalent and 4 years of preventative and corrective aircraft maintenance experience. Must possess experience as an Air Force Mechanic with a focus on engine maintenance and production processes. Must be able to obtain a Secret Clearance; Interim secret needed to start. Must be a U.S. citizen. Must have public speaking skills and the ability to deliver presentations to groups. Must have experience with maintenance data collection systems. Must have the motivation and ability to research directives, regulations and policies to determine solutions to problems, issues and concerns. Must have a commitment to customer service and be proactive in implementing policy as well as identifying and solving problems. Proficient in Microsoft Office products and have the ability to learn company software. Physical Requirements: Must have dexterity in fingers in both hands. Ability to pick up and carry 70 lbs. for a distance of 50 feet. Able to withstand exposure to temperature extremes in performance of duties.

Responsibilities

The Field Service Technician will interface with customers to handle service inquiries and perform support activities involving installation, modification, and repair of complex equipment. They will provide technical support for weapons systems and act as a liaison for technical issues.