Field Service Technician at Sandvik

Gaborone, , Botswana -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inspection, Diagnosis, Maintenance, Repair, Commissioning, Fault-finding, Hydraulics, Electrical Systems, Mechanical Systems, Technical Documentation, Customer Service, Safety Compliance, Troubleshooting, Technical Manuals, Computer Literacy, Communication

Industry

mining

Description

Field Service Technician X2 – R0090222 Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing product that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs. Sandvik Botswana invites applications from suitably qualified and experienced candidates for the position of Field Service Technician. The successful candidate will provide technical field service support to customers through the inspection, diagnosis, maintenance, repair and commissioning of Sandvik equipment at customer mine sites and workshop locations. The position reports to the Field Service Manager. Key Responsibilities Perform planned maintenance, inspections, breakdown diagnostics and repairs on Sandvik equipment in accordance with OEM standards and site requirements. Conduct fault-finding on mechanical, hydraulic and electrical systems and recommend appropriate corrective action. Complete commissioning, testing and equipment handovers as required. Prepare accurate and timely service reports, job cards, parts requests, timesheets and other technical documentation. Maintain high levels of customer service and professionalism when working on customer sites. Comply with Sandvik safety standards, customer safety procedures, permit-to-work requirements, risk assessments, housekeeping rules and all applicable legal requirements. Identify equipment performance issues, recurring faults and opportunities to improve reliability, availability and service quality. Safeguard tools, test equipment, service vehicles and company property. Participate in callouts, standby duties, overtime and travel to operational sites as required by the business. Your Profile Recognized National trade qualification (NCC), diploma or equivalent technical qualification in one of the following or a related discipline: Heavy Plant Mechanics, Auto Electrical, Millwright, Fitting/Mechanical Engineering or Electrical Engineering. Proven experience in field service, heavy equipment maintenance, mining equipment support, plant maintenance or a similar technical environment. Sound diagnostic and troubleshooting skills across mechanical, hydraulic and/or electrical systems. Ability to read and interpret technical manuals, schematics and service information. Good report-writing and computer literacy skills. Valid driver’s licence. Good communication skills in English. Demonstrated commitment to safety, quality and customer service. Added Advantage Experience working with OEM or mining equipment in field service environments. Previous exposure to Sandvik or similar equipment and systems. Experience working at mine sites in Botswana or similar operating environments. Familiarity with component change-outs, condition monitoring and root-cause fault analysis. Competencies & Personal Attributes Customer-focused and service-oriented. Self-driven, dependable and able to work with minimal supervision. Strong problem-solving and analytical ability. Able to work effectively under pressure and meet deadlines. Team player with a professional and respectful approach. Willing and able to travel extensively and work in remote site environments as operationally required. Role Conditions The role requires regular travel to customer sites and may involve working outside normal business hours, including callouts and standby arrangements. The successful candidate must be able to meet lawful site-access, safety induction, fitness-for-work and medical surveillance requirements that are genuinely applicable to mine-site service work. How to apply Please apply online through Workday (ESS), or access the Sandvik website www.home.sandvik/en/careers, where you will get more detail on the role and key effectiveness areas. Please note that you must be physically and medically fit to work in a mining environment including meeting Applications Close: 6 April 2026 Applicants who do not meet the Minimum Qualifications clearly outlined above will not be acknowledged. Only persons meeting all the requirements will be considered and then short listed. Only those on the short list will be contacted accordingly. Sandvik's recruitment policy does not require any prospective job seekers to make payments to the organization or any of its employees as a way of securing employment. We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering. Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions In 2024 the Group had approximately 41,000 employees and revenues of about 123 billion SEK in about 150 countries within continuing operations. Sandvik at a glance

Responsibilities

The successful candidate will provide technical field service support by inspecting, diagnosing, maintaining, repairing, and commissioning Sandvik equipment at customer sites and workshops. Key duties include performing planned maintenance, conducting fault-finding on mechanical, hydraulic, and electrical systems, and completing necessary documentation.