Field Service Technician at Taylor Freezer Sales of Arizona

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Field Servicing, Restaurant Equipment Repair, HVAC Industry Knowledge, Soft Serve Equipment, Shake Equipment, Adult Beverage Equipment, Ice Machine Repair, Grill Repair, Customer Advocacy, Composure, Professionalism, Attention To Detail, Adaptability, Problem Solving, Collaboration, Independent Work

Industry

Food & Beverages

Description

Description Excited to impact an established, family-oriented, and charitable organization in a profoundly positive way? Taylor Freezer Sales of Arizona, located in the heart of Phoenix, has served the community since 1958. At Taylor, you’ll be surrounded by a team committed to do their life’s best work. Our core business brings joy to others through exceptional products and services in the food and beverage industry. Our innovative ice cream machines, craft ice products, and unique grills are used by thousands of customers in virtually every restaurant, school district, and hospital throughout the state of Arizona. We are seeking a full-time Field Service Technician to focus on the details that produce excellence. If you are committed to creating a world-class culture and building customer loyalty while improving processes and efficiency, this might be the perfect opportunity for you! Core Responsibilities: As our Field Service Tech, you will inspect what you expect. Driving operational excellence, you’ll ensure that small businesses and national accounts can consistently dispense the high-quality product synonymous with Taylor equipment. As the face of the brand, you’ll embody a customer-centric mentality and embrace opportunities to engage others directly and effectively in order to exceed organizational expectations. Requirements Our ideal candidate? Humble. Curious. Selfless. Are you a team member who balances people and process? Do you enjoy solving problems and removing obstacles that make other’s days more difficult? Are you obsessed with building deep, meaningful relationships with both customers and those you support? Do you utilize data to identify outliers / trends and leverage what is learned to improve efficiency, productivity, and outcomes? Do you work collaboratively while also demonstrating proficiency in completing projects independently? Are you looking for a home? Experience: • 3-5 years in a mechanical field servicing restaurant equipment / HVAC industry (soft serve / shake / adult beverage / ice / grills) • Track record as a customer advocate who displays impeccable composure, professionalism and a meticulous attention to detail • Learning and change agile - capacity to pick up new information quickly and adapt to an every-evolving environment • Optimistic problem solver that appropriately balances ideal with realistic • Punctual and dependable with a safe driving record • Capable of working overtime and traveling within the state to support customers in need (occasional company-paid overnight hotel accommodations) Why Taylor? • 401k with company match • Generous vacation and PTO • Health Benefits; medical/dental/vision • Competitive compensation DOE • 80%+ of jobs dispatched are indoors and inside of air-conditioned facilities • More stability due to limited seasonality as seen in broader industry • Factory and in-house training that includes official Taylor certification • Company-provided uniforms

Responsibilities

The Field Service Technician will ensure that small businesses and national accounts consistently dispense high-quality products by inspecting equipment and driving operational excellence. As the brand's representative, the role demands a customer-centric approach to engage effectively and exceed organizational expectations.