To provide a technical and professional service to our worldwide customer base. Delivering high standards in every aspect of customer and technical support while ensuring compliance with company procedures.

ESSENTIAL SKILLS & EXPERIENCE:

· Ability to use Microsoft packages.
· Proven experience of support and servicing of “OEM” equipment.
· Electrical control diagnostics skills.
· Computer diagnostics skills preferred.
· Robot programming experience preferred.

QUALIFICATIONS

· City & Guilds qualification electrical / mechanical apprentice trained.
· ONC qualified in electrical / mechanical discipline – desirable.
· 17th / 18th Edition Wiring Regulations.
· Driving licence and passport.

· Servicing of systems and equipment at customer locations, worldwide.
· Ability to travel worldwide.
· Provide telephone and email support to UK and worldwide customers.
· Test and Inspection of systems and equipment.
· Fault finding and diagnostics of systems and equipment.
· Construction of electrical and mechanical systems and equipment to concise engineering drawings and production timescales.
· Installation and commissioning of systems and equipment at customer locations, worldwide.
· Scheduled weekend support.