FIELD SERVICES ENGINEER / FIELD SUPPORT SPECIALIST (ENERGY STORAGE SYSTEMS)

Location: This role requires regular travel around the UK, with potential stays away from home a few nights per week. Candidates will ideally be based around the Stoke-on-Trent or Hull area
Schedule: Permanent, 40hrs per week, Monday – Friday with varying shift times between 7am – 7pm
Experience Level: Due to the nature of the role, a good level of electrical competency in a similar role is a requirement
Salary: £34,000 - £40,000 pa depending on experience and qualification level (plus performance bonus scheme)
Vehicle: A company vehicle is provided, so a full driving license is a requirement

ABOUT US:

GivEnergy is a globally established leading provider of cutting-edge energy storage solutions, dedicated to driving the transition to sustainable energy. Our mission is to empower individuals and businesses with innovative battery storage and solar technology, helping to create a cleaner and more energy-efficient future.

WE WELCOME APPLICATIONS FROM CANDIDATES OF ALL BACKGROUNDS, INCLUDING MINORITIES, WOMEN, INDIVIDUALS WITH DISABILITIES, LGBTQ+ INDIVIDUALS, AND VETERANS.

We are dedicated to creating equal opportunities for all, and we encourage candidates from underrepresented groups to apply. Join us in shaping a workplace where diversity is celebrated, and everyone can thrive.
Agencies: Please note that we do not require agency support at this time. Anything received will be treated as a gift.
Job Types: Full-time, Permanent
Pay: £34,000.00-£40,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company events

Schedule:

• Monday to Friday

Application question(s):

• Will you now or in the future require sponsorship for employment visa status?
• What are your salary expectations?
• What is your highest level of electrical qualification?

Experience:

• energy storage systems: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: On the roa

As a Field Services Engineer, you’ll be responsible for the testing, maintenance and repair of our domestic and commercial energy storage systems. Providing minimal downtime and an excellent level of customer service for installers and end users.
This will be a really varied role, from supporting new or existing end users in the understanding of their energy storage system, through to diagnosing potential operational issues with the installation or equipment. This field-based role will require travel, and it may be necessary to stay away occasionally to prevent excess travel times.
Day-to-day requirements of the role may also include:
· Self-management of vehicle and ‘van stock’ to ensure the parts required are in stock on the vehicle to prevent return visits.
· Working alongside the workshop to ensure equipment is signed in and out correctly.
· Identification and resolution of potential issues with equipment both on and off-site including completing a pre-defined site visit sheet to keep track of installation errors or product issue.
· Liaison between the different departments within the business to develop new and current products.
· On-site training to new and existing installers or distributors.