Field Services Engineer I at Tekion

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

DMS Technology, Field Systems Experience, Customer Interfacing Skills, Hybrid Cloud Technologies, Amazon Web Services, Microsoft Azure, Google Cloud Platform, Cisco Meraki, Windows Server, Linux, IoT Devices, Digital Display Technologies, Network Infrastructure, Print Management Technologies, Mobile Device Management, Project Management, Communication Skills

Industry

Software Development

Description

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Description: The role is comprised of implementation duties surrounding physical and cloud technology at new dealer partners. This requires an in-depth understanding of both on-premise hardware and cloud technologies to ensure end-to-end functionality and reliability, both internally and externally. We’re looking for talented professionals who love challenges, push boundaries and are passionate about successfully implementing a transformational product. Roles and Responsibilities: Design and deploy both on-premise and cloud infrastructure for dealer partner technology implementations Scope, procure, and facilitate installation of devices physically in each dealership Test and validate installations for proper functionality prior to training and go-live Work cross-functionally internally and externally to drive initiatives to completion Manage multiple external vendors and stakeholders to complete each implementation’s requirements within required timelines Simultaneously manage 10+ projects per month Facilitate key stakeholders during the implementation life cycle to successfully deploy our DMS Proactively identify implementation risks and mitigate them effectively and efficiently Qualifications and Education Requirements: 3+ years of DMS technology experience or field systems experience in the technology industry Strong customer interfacing skills Strong understanding of hybrid - cloud technologies and architecture Experience with Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP) Working knowledge of Cisco Meraki and other cloud-managed network architectures Experience with Windows Server, Linux, and/or other server architectures Experience with IoT devices, digital display technologies, network infrastructure, print and scan management technologies and solutions, and mobile device management Proven experience implementing technology in distributed, remote locations Exceptional written and verbal communication skills, interacting with all levels of stakeholders Established ability to articulate technical jargon into consumable levels of understanding for adult learners Proven ability to take customer suggestions or insights and translate them into technical deliverables Role will be required to work US hours to support implementations remotely Preferred Skills: 2+ years in Project Management or Project Lead role is preferred CCNA or ECMS certification is a plus Experience working in an early-stage startup environment is a plus Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

Responsibilities

The role involves designing and deploying both on-premise and cloud infrastructure for dealer partner technology implementations. It also includes managing multiple projects, testing installations, and facilitating key stakeholders during the implementation life cycle.