Field Services Engineer at SS&C Technologies

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Infrastructure Troubleshooting, Communication, Teamwork, Technical Support, Video Conferencing, Network Issues, Data Integrity, System Security, Hardware Upgrades, Software Upgrades, Process Improvement, Inventory Management, End-User Support, Collaboration, Training

Industry

Software Development

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Title: Field Services Engineer Location: Australia || Parramatta, NSW & Melbourne, VIC Job Description Get To Know Us: SS&C provides information processing and computer software services and products. The Company’s operating segments include financial markets, customer management, professional services, and output solutions. SS&C serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries. Why You Will Love It Here! Flexibility: Hybrid Work Model (3 days/week on site minimum) Your Future: Income Protection Insurance & Salary Continuance Work/Life Balance: Generous Bereavement & Compassionate leave Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: SS&C is searching for a proactive Field Services Engineer to support technical operations and infrastructure delivery at our Parramatta site. You’ll work closely with senior team members to maintain desktop systems, AV/VC setups, and assist with inventory and end-user support. Provide hands-on technical support for desktops, laptops, and network-connected devices Install, configure, and troubleshoot end-user equipment, video conferencing systems, and basic network issues Maintain user access, data integrity, and system security protocols Communicate technical information clearly to both technical and nontechnical users Assist with hardware/software upgrades and asset lifecycle tasks Participate in IT infrastructure projects and team initiatives Support training efforts for basic applications and tools Collaborate with cross-functional teams to resolve issues and deliver service excellence Help manage inventory and AV/VC equipment for the Parramatta site What You Will Bring: Bachelor’s degree with 2+ years, or High School with 4+ years of related experience Solid foundation in desktop support and infrastructure troubleshooting Strong communication and teamwork skills Willingness to learn and grow within a dynamic IT environment Ability to follow procedures and contribute to process improvement We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

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Responsibilities

The Field Services Engineer will support technical operations and infrastructure delivery, maintaining desktop systems and AV/VC setups. They will provide hands-on technical support and assist with inventory and end-user support.