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Field Services Lead at Kodiak Freight LLC
Merrill, Wisconsin, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Field Service, Electrical Maintenance, Mechanical Maintenance, Hydraulic Maintenance, Pneumatic Maintenance, Troubleshooting, Customer Support, Safety Protocols, Technical Support, Documentation, Team Leadership, Installation, Inspection, Testing, Adjustments, Communication

Industry

Construction

Description
Description SUMMARY The Field Service Lead is responsible for overseeing the activities of Field Service Technicians while also performing hands-on field maintenance at customer job sites. This role ensures the proper installation, servicing, and support of equipment, with a strong emphasis on safety, efficiency, and customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES This list of duties and responsibilities is representative and not exhaustive. The essential functions will include other duties and responsibilities as required. · Maintain responsibility for the company vehicle and assigned job tasks. · Responsible for training Field Service Technicians as required. · Install and inspect equipment at customer sites in accordance with specifications and technical drawings. · Oversee and participate in electrical, mechanical, hydraulic, and pneumatic maintenance and repair activities. · Perform on-site service of equipment, including testing, troubleshooting, and adjustments as needed. · Utilize gauges, meters, and electrical testing tools to verify system specifications and performance. · Provide technical support to customers, resolving issues and answering questions efficiently. · Communicate product issues to internal teams to assist with timely problem resolution. · Complete and maintain all necessary documentation and records for both customers and internal use. · Lead Field Service Technicians, emphasizing labor efficiency and quality of work. · Enforce and adhere to all safety protocols, work rules, and company regulations.
Responsibilities
The Field Service Lead oversees Field Service Technicians and performs hands-on maintenance at customer job sites. This role emphasizes safety, efficiency, and customer satisfaction while ensuring proper installation and servicing of equipment.