READY TO MAKE A DIFFERENCE.

Are you committed to protecting your community? Blackbird Security is seeking to hire a Field Supervisor in Edmonton, AB for various sites.

• Fully support the District Manager (DM) in operational functions of various sites.
• Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being of guards.
• Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
• Oversee daily site operations, patrols, and spot-check premises.
• Ensure guards are following post-orders and adhering to company and client policies.
• Delivery of resources to site as and when required and mentor guards to ensure high quality services are being provided.
• Cover floor time as required.
• Support DM with on-site issues, interruptions and complaints in the assigned district.
• Assist DM to ensure all staff site reports are completed accurately and professionally.
• Assume leadership and maintain positive working relationships with site guards.
• Provide excellent customer service to our clients, customers and patrons.
• Perform safety and security duties with the highest standards of professionalism and integrity.
• Complete incident reports and all required documentation for security purposes.
• Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies.
• Respond to emergencies and escalate to law enforcement agencies as required.