Field Supervisor at Phoenix Systems

Brentwood, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

80000.0

Posted On

27 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Supervision, Mentoring, Efficiency Improvement, Audio/Video Systems Expertise, Automation Systems, Lighting Control Systems, Security Systems, Networking, Access Control Systems, Low Voltage Products, Troubleshooting, Training Program Development, Field Assistance, Conflict Resolution, Policy Enforcement, Emergency Service Calls

Industry

Computers and Electronics Manufacturing

Description

Description The Field Supervisor is responsible for overseeing, mentoring, and increasing the efficiency of the installation team. Starting salary range is $65,000 to $80,000/year depending on experience. Anticipated start date of this position is May 11, 2026. Requirements Essential Duties and Responsibilities: Responsible to improve efficiencies for the installation team, working in cooperation with the other field supervisors Mentor and monitor progress and growth development of the field technicians Subject matter expert (SME) with residential and commercial audio/video products including but not limited to automation systems, lighting control systems, security systems, networks, access control systems, and other low voltage products Perform random spot check of installations, travel to field technician job site to observe and verify the technician is capable of performing work assigned to company standards Act as the first level of support to troubleshoot and resolve escalated issues Develop and help enforce a training program, working in collaboration with the leadership team to identify training topics and subsequent implementation of training for field technicians Responsible for hands on assistance in the field as required by working with the technicians on a multitude of projects and scope of work that requires such assistance Work closely with scheduling teams to help resolve conflicts and to ensure that the correct resources are allotted to any given project Enforce compliance of company policies regarding vehicle maintenance, accident reporting, etc. Handle after hours emergency service calls (as assigned on a rotation basis) Perform other duties as assigned. Qualifications and Education Requirements: Must have a minimum of 5 years field experience, preferably in residential or commercial audio/video installation Strong personal management skills, dedication and organization required Ability to focus on relevant issues and present information effectively either verbally or in writing Ability to multi-task, complete assignments, and present work in a professional manner Must be able to clear a background check and drug screening Clear MVR required Technical or Vocational related schooling is preferred Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, reach with hands and arms, stoop, kneel, talk, and hear. Frequent use of step ladders and extension ladders Frequent amount of lifting up to 50 pounds Occasional lifting of up to 100 pounds Work Environment: Active construction sites Exposure to marked changes in temperature and humidity, and exposure to dust. Moderate noise Frequent local and occasional out of state travel required Benefits: Paid Time Off Program - Start accruing PTO your first week! Eight Paid Company Designated Holidays 401(k) w/company match Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment Short Term Disability Options Long Term Disability Options Employee Assistance Program Life Insurance Options Employee Discount Free Alarm Monitoring Take home vehicle Gas/Vehicle Maintenance paid by company Monday - Friday daytime work schedule Positive work culture with opportunities for advancement and growth

Responsibilities

The Field Supervisor is tasked with overseeing, mentoring, and improving the efficiency of the installation team, acting as a subject matter expert for various low voltage systems. Responsibilities also include performing site checks, resolving escalated technical issues, developing training programs, and providing hands-on field assistance when necessary.