Field Support Engineer at SAIC

Huntsville, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Technology, Troubleshooting, Network Troubleshooting, Cisco Network Equipment, Configuration Management, Microsoft Visio, Windows 10, Windows 11, Microsoft Office, Self-Starter, Interpersonal Skills, Event Support, Hardware Integration, System Integration, Test Environment, Security Certification

Industry

Defense and Space Manufacturing

Description

SAIC is seeking a Field Support Engineer to join our team in Huntsville, AL. The Indicium Product Office is seeking junior to mid-level candidates to represent and operate Network, System Integration and Test Environment (NSITE) software. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support from S3I, Redstone Arsenal, Huntsville, Alabama. Duties and Responsibilities: Operate NSITE software based on event support requirements Support NSITE software field testing and reporting Coordinate and interact with site personnel to perform hardware integration Maintain configuration management documentation (Microsoft Visio) and verify system configurations Identify system engineering requirements from customers for event specific NSITE recording or mission viewing Required Education: Bachelor degree in Information Technology and five (5) years of experience. An additional six (6) years accepted in lieu of degree (per contract vehicle). Clearance Requirments: Must possess an active Interim Secret clearance with the ability to obtain a Secret clearance; US Citizenship required. Required Skills: Ability to work independently with minimal supervision Strong interpersonal skills and reporting practices Basic Information Technology (IT) principles and troubleshooting experience Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment Security+ or CISSP Certification Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate) Strong Windows 10/11 OS configuration experience Strong Microsoft Office skills Strong Microsoft Visio skills Available to travel CONUS or OCONUS for Event support (less than 10%25 per year anticipated) Preferred (not required) Skills: Current Network+ or similar Network Certifications Understanding of Network, System Integration and Test Environment (NSITE) software UHF Tactical Radio operation experience

Responsibilities

The Field Support Engineer will operate NSITE software based on event support requirements and support NSITE software field testing and reporting. They will also coordinate with site personnel for hardware integration and maintain configuration management documentation.