Field Support Technician at California Closets

Arbutus, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

25.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Space Measurement, Job Site Survey, Design Assessment, Communication, Interpersonal Skills, Presentation Skills, Math Proficiency, CAD, Epicor, Salesforce, Microsoft Office, Millwork Estimating, Construction Knowledge

Industry

Design Services

Description

Company Description Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’ Job Description What We Offer: Health insurance – Medical, Dental, and Vision PTO days and paid holidays 401K retirement plan with company match 40 hours/week with overtime potential Grow your career with us – many promotional opportunities are available!! Job Description: The core responsibility of the Field Support Technician is to conduct in-home customer visits for the purpose of measuring space and providing the job site survey for custom cabinetry while providing exceptional customer service. Duties and Responsibilities: Assess design against on-site specifications and report any necessary design change requirements to team members (Designers, Manufacturing, Install Team) Coordinate with our Design Consultants to provide concise measurements, photographs and data for the purposes of sale & design of custom project. Assist Design Consultant to pick up files and samples (hardware/finish samples) from the office for the measure purposes, as needed Conduct a re-measurement of project re-designs, as needed Create copies of CAD design when jobsite errors are found and indicate specification detail to support the designer with the necessary information to complete design revisions if necessary. Review proposal (CAD drawings) specifications to determine the projects’ scope of work identify possible challenges in installation of the job. Perform job-site surveys and create job-site plans for the installation team and communicate installation direction and expectations Qualifications 2+ years of experience construction, millwork industry related materials and hardware, and/or in the home renovations/improvement industry Millwork estimating experience preferred 1+ years of experience in the construction industry with knowledge of the installation practices for customized cabinetry solutions Strong communication, interpersonal and presentation skills Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc.) Proficient in math (i.e Fractions and unit measurements) Ability to provide an exceptional client experience aligned to the company values Additional Information Find us on Facebook, YouTube, and Instagram We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines. #MD086 Compensation: USD 25 - USD 25 - hourly

Responsibilities

The primary duty involves conducting in-home customer visits to measure space and perform job site surveys for custom cabinetry while ensuring exceptional customer service. This includes assessing designs against site specifications and coordinating necessary data with design and manufacturing teams.