Field Support Technician at Dynamic SLR

Richardson, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

22.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Drone Operation, Electrical Information Gathering, Rooftop Mapping, Customer Relationship Management, Site Auditing, Cloud Server Uploading, Driving, Physical Stamina, Weather Endurance

Industry

Renewable Energy Semiconductor Manufacturing

Description

About the role The Field Support Technician will travel to customer homes & survey the roof & gather electrical information to be used during the solar design process. The Field associate will use both a drone and manual methods to collect this information What you'll do Travel to project sites to obtain the necessary information, including electrical data, to complete technical design documents for a solar system Create detailed rooftop map layout for solar arrays, including roof layout dimensions and all roof penetrations (pipes, vents, etc.) Develop a positive relationship with customers to establish rapport and to gather facilities assessment data as needed Conduct a physical site audit using a drone, auditing tools, including a tablet/phone with apps, measuring devices, and other related equipment Upload site audit documents and photos to a cloud server Maintain a current driver's license and a clean driving record to safely operate a company vehicle Identifies issues on homes that may interfere with our installations Interacting with homeowners if questions arise Qualifications Bilingual Spanish and English speaking preferred Must have an active and valid driver’s license Ability to work on the roof in a physically demanding role Ability to work in outdoor weather conditions including but not limited to excessive noise, extreme heat, extreme cold, wet environment, and humidity Pay & Benefits $20-$22 per hour 3+ weeks PTO Medical, Dental, & Vision insurance Variety of referral programs, additional time off plans, and tuition reimbursement programs Potential Career Growth Plan Your path could look like this: Field Associate | Field Associate Level II* | Field Associate Coordinator* | Field Team Lead* From $43,000/yr | $48,000/yr* | $52,000/yr* | $70,000/yr* Get your foot in the door and branch into other immediate roles in our Fulfillment Operations or Sales Operations!

Responsibilities

The Field Support Technician will travel to customer sites to survey roofs, gather necessary electrical information using drones and manual methods, and create detailed rooftop map layouts for solar design purposes. This role also involves developing positive relationships with homeowners to assess facilities data and identifying potential installation interference issues.