Field Systems Technical Support - Capital Goods at Redphone Management LLC

Modesto, California, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Know-How, Automation, Electronics, Dairy Farming, Dairy Equipment, Communication, Relationship Building, Problem-Solving, Customer Focus, Bilingual

Industry

Description

Field Systems Technical Support – Capital Goods Location: North & South America | Schedule: Full-time, Remote with Travel Who We Are At milkrite | InterPuls, we’re more than a global leader in dairy technology—we’re a people-first company built on respect, care, and teamwork. With over 100 years of experience, we provide complete milking point solutions to farmers around the world, helping improve productivity, efficiency, and animal welfare on every farm we touch. We’re proud to foster a supportive and collaborative culture where employees are valued, empowered, and encouraged to grow. Why Join Us? * People-Oriented Culture: Respectful, caring, and teamwork-driven. * Global Impact: Help farmers across the Americas improve efficiency and animal well-being. * Career Growth: Work with cutting-edge dairy technology and build strong professional skills. * Dynamic Work: A mix of remote work, travel, hands-on problem solving, and relationship building. The Role: Field Systems Technical Support We’re seeking a bilingual (English/Spanish) technical and people-focused professional to join our team. In this role, you’ll be the bridge between dairy farmers, dealers, and our internal teams—ensuring that our solutions deliver the best possible performance and experience on the farm. You’ll combine technical expertise, problem-solving, and customer support with opportunities to contribute to product development, continuous improvement, and sales growth. What You’ll Do * Optimize Performance: Analyze and troubleshoot milking solutions, perform audits of milking equipment, and identify improvement opportunities. * Build Relationships: Partner with dealers, regional sales managers, and farmers to ensure solutions meet performance goals. * Report & Improve: Deliver clear reports, insights, and recommendations to stakeholders. * Support Growth: Assist with leads, promotional programs, and new product rollouts. * Contribute to Innovation: Provide feedback and data to guide product development and system improvements. Work Environment & Physical Requirements * Travel: * 2–3 visits to South America per year. * Weekly travel within the U.S., including frequent farm visits. * Field-based role with a mix of on-the-road farm visits and some administrative work from home or office. * Farm Environment: Ability to walk and stand in dairy barns, including uneven or wet surfaces. * Comfortable with occasional exposure to farm conditions such as noise, odors, livestock, and outdoor weather. * Ability to lift and carry product materials (up to 25 lbs). * Must hold a valid driver’s license and be willing to drive long distances. What We’re Looking For * Technical know-how in automation or electronics (degree or 3+ years’ related experience). * Experience in dairy farming or dairy equipment (preferred). * Strong communication and relationship-building skills. * Problem-solving mindset with a customer-first focus. * Bilingual English/Spanish required. Perks & Benefits Remote work flexibility with travel opportunities Supportive and respectful team environment Opportunities for growth and career development Work with a company making a positive impact on global agriculture Ready to Apply? If you’re looking for a career where you can combine technical expertise, customer support, and global impact—all in a company that values respect and teamwork—we’d love to hear from you! Apply today and help us shape the future of dairy farming.

Responsibilities

Analyze and troubleshoot milking solutions while building relationships with dealers and farmers. Deliver reports and insights to stakeholders to support product development and sales growth.