Field Tech Associate Director at NTT DATA

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Performance Management, Client Relationship Management, Team Management, Analytical Skills, Problem Solving, Negotiation Skills, Organizational Skills, Communication Skills, Planning Skills, Budget Management, Quality Assurance, Cross-Functional Team Leadership, Resource Allocation, Travel Management, Service Delivery

Industry

IT Services and IT Consulting

Description

Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professional-level team members. Work is guided by operational and project objectives. Sets and communicates clear expectations for work outcomes and manages performance. Responsible for medium to large size accounts with higher level of complexity. Helps define delivery management core processes and improvement opportunities. Takes the lead role in managing relationships with larger, more critical clients. May be involved with accounts spanning multiple geographies. Manages multiple third-party partners across many programs in the successful delivery of solutions. Provides complex metrics and reporting support to senior leaders. Allocates appropriate resources in the projects. Typically requires 8 to 10 years relevant experience. Demonstrated track record of delivering high quality services to medium to large sized accounts. Strong organizing and planning skills to effectively manage larger teams. Experienced priority-setting skills to effectively meet departmental operational objectives. Ability to communicate clearly and present to senior leadership. Ability to lead large cross functional delivery teams. Demonstrated attentiveness to quality and productivity. Advanced analytical, problem solving, negotiation and organizational skills. Ability to motivate, direct and lead large groups of people. Experience managing very large third-party relationships in the successful achievement of client satisfaction levels. Ability to manage significant delivery budgets and minimize program variances. Strong ability to lead teams across multiple shores. Demonstrated strong leadership of personnel and of business objectives. Must be able to perform essential responsibilities with or without reasonable accommodations. Significant travel including overnight domestic or international trips may be required.

Responsibilities

The Field Tech Associate Director provides direct supervision to a large team and manages relationships with critical clients. They are responsible for defining delivery management processes and ensuring successful solution delivery across multiple programs.