Field Tech Operations Lead at Tech Systems

Santa Clara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

53.0

Posted On

02 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field operations management, Schedule management, Hardware coordination, Client relationship management, Operational metrics reporting, Data analysis, Troubleshooting, Team leadership, Performance management, Risk mitigation, SOP development, Training facilitation, Stakeholder communication, Project coordination, Process improvement

Industry

IT Services and IT Consulting

Description

Job Description This role sits at the center of field operations for autonomous vehicle data programs. You own field execution across multiple programs — schedules, people, hardware, clients, and outcomes. If you thrive on ownership, operate well under pressure, and know how to lead without losing sight of the details. What You Will Own Lead day-to-day field operations for the programs, build and manage field schedules, and drive throughput to meet delivery targets. Act as primary escalation point from the field and the direct point of contact for manager-level client stakeholders across ops, garage, and hardware teams. Manage client request intake, coordinate hardware shipments, and lead troubleshooting with client partners. On the data side you will collect, organize, and report operational metrics including throughput and quality, and provide structured insights to the Program Manager to support decisions. Support hiring and manage consultant performance and accountability alongside the Shared Services Lead. You will identify risks early and implement mitigation strategies to protect delivery and quality outcomes. Develop and maintain SOPs and training materials, and lead training initiatives to ensure consistent execution across all field teams. What This Role Requires Ownership of outcomes, not just coordination. The ability to bring structure to fast-moving, ambiguous operations. Comfort managing multiple workstreams simultaneously. Strong communication with both field teams and stakeholders. And a bias toward action. Job Type & Location This is a Contract position based out of Santa Clara, CA. Pay and Benefits The pay range for this position is $50.00 - $53.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Santa Clara,CA. Application Deadline This position is anticipated to close on May 8, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Responsibilities

The Field Tech Operations Lead manages day-to-day field operations for autonomous vehicle data programs, including scheduling, hardware logistics, and client communication. They are responsible for tracking operational metrics, driving throughput, and ensuring high-quality delivery through effective team leadership and risk mitigation.