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Field Tech Senior Manager at NTT DATA

Burnaby, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

105000.0

Posted On

22 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Software Support, Hardware Support, Team Management, ITIL, Leadership, Collaboration, Prioritization, Attention to Detail, Deadline Management, Travel, Driver's License, Transportation

Industry

IT Services and IT Consulting

Description

- Minimum 8-10 years' experience with desktop/software support & hardware (break/fix). - Has managed a team consisting of 10+ team members. - Practical knowledge of ITIL is required (ITIL v4.0 certification preferred). - A team player; someone comfortable working in a highly collaborative, team-oriented culture. - Demonstrated strong leadership of personnel and of business objectives. - Ability to prioritize work and operate under tight deadlines. - Attentive to detail and ability to always follow through to completion. - Ability to physically perform general office requirements. - Must be able to perform essential responsibilities with or without reasonable accommodations. - Travel will be required as business dictates. - Must have Driver's license and reliable personal transportation. Salary range - 100-105K (CAD) LI-NorthAmerica

Responsibilities

The Field Tech Senior Manager will oversee a team providing desktop and software support, ensuring effective hardware maintenance. The role requires strong leadership to meet business objectives and manage team dynamics.