Field Tech Senior Representative at NTT DATA

San Antonio, Cantón de Belén, Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Installation, Support, Troubleshooting, Assets Management, Communication, Empathy, Team Player, Analytical Mindset, Problem Solving, Documentation, Network Installation, Server Installation, Videoconference Installation, Customer Interaction, Feedback Reception, Maintenance

Industry

IT Services and IT Consulting

Description

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Senior Associate to join our team in Belen, Heredia. IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role. This service is on-site and may include the following activities: 1. * Windows Installation, support and troubleshooting. Assets management, physical reception, tagging, relocation, inventories and follow up to the entire Configuration Items Lifecycle. Ability to move heavy equipment between floors and buildings. Warranties, no warranties (Laptop repairs), assets loans, documentation and follow-up. Cubicles, storage room, telecom rooms, order, cleanup and maintenance. Network, Servers and Videoconference installation knowledge. Fast learner, insightful and analytical mindset. Perspicacious and teamplayer. Communication, empathy, transparency, sense of urgency skills to interact with customers and supervision. Good attitude to face problems, feedback and recommendations given by supervision. About NTT DATA Services NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Responsibilities

The Field Tech Senior Representative will provide IT support by troubleshooting and creating solutions to meet business needs. Responsibilities include managing assets, performing installations, and maintaining equipment.