Field Technician - New Orleans, Louisiana at T-Mobile

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

48.99

Posted On

26 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field operations, Network maintenance, Wireless telecommunications, Electronics, RF transmitters, Antenna systems, Fiber optics, Microwave radio, AC-DC power systems, RAN technology, Troubleshooting, Project management, Technical support, Microsoft Office Suite, Communication skills, Problem solving

Industry

Telecommunications

Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you ready to join the Un-carrier movement? If so, T-Mobile is searching for an impactful Field Technician in the New Orleans, Louisiana area to join us in taking the next big leap forward! You should possess a balance of wireless industry exposure, coupled with the ability to be independent and cover a wide area of sites in our market. You will be a generalist, encompassing aspects of technical support, project management, and operational support while being a responsible teammate. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way! This role supports network operations by applying technical knowledge to maintain and improve network performance and reliability. It involves providing technical assistance, managing smaller projects, and contributing to operational process improvements. The role requires understanding of radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services. Success is measured by effective technical support, timely project updates, and identification of process improvements. The work directly impacts network stability and service quality for organizational and customer needs. Main responsibilities: Provide technical support to resolve network performance issues and contribute to outage resolution efforts Manage smaller projects or project segments, delivering accurate status and progress updates as required Identify and recommend process improvements related to maintenance and repair activities to senior staff and management Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians Complete required training to maintain current knowledge of systems, products, and organizational standards Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: Bachelor's Degree OR combination of education and experience deemed equivalent (Required) Acceptable areas of study include Vocational/Technical Training or related field (Preferred) 2-4 years - Working experience in Field Operations and maintenance. 2-4 years - Wireless telecommunications or other related experience. Knowledge, Skills and Abilities: Electronics (Required) Basic operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems, and AI. RAN – Radio Access Network equipment - Experience with Nokia and/or Ericsson RAN technology is a plus Attention To Detail (Required) Problem Solving / Troubleshooting - Solves problems using creativity and innovation. (Required) Computer Fluency with ability to use programs such as Microsoft Office Suite (Required) Excellent verbal and written communication skills Self-motivated; exhibits initiative in achieving company goals and objectives. Basic leadership skills and ability to prioritize and complete multiple tasks. Able to work both independently and in a team environment. Flexibility with ever-changing environments and priorities. Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the market, which includes weekends and holidays. Ability to lift 50-70 pounds as well as being outside in the elements is an expected part of this role. Licenses and Certifications: At least 21 years of age to operate a company assigned vehicle Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): Yes Safety Sensitive Position (Yes/No): No Base Pay Range: $27.16 - $48.99 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ349605¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. T-Mobile USA, Inc. maintains a drug-free workplace. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in T-Mobile's workplace and employee conduct in violation of this prohibition is subject to employer discipline, including termination. We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Notice.

Responsibilities

Provide technical support for network performance and outage resolution while managing smaller projects and process improvements. Collaborate with senior staff to develop documentation and maintain organizational standards for network reliability.