Field & Workshop Based Service Engineer– Competitive Salary + Benefits – North Cumbria

The Benefits

• Enrolment in the SimplyHealth Plan to help cover medical, dental, and other health costs and access to GP and mental health support 24/7.
• Company pension scheme and annual leave allowance.
• Staff Discount on consumer products.
• Full uniform provided upon starting and an annual uniform allowance.
• Choice to use company van for personal use.
• Bonus/Commission
• Annual Merit award
• No weekend working – Office hours Mon-Fri.

The Role
Are you looking for a change and a great career opportunity with a company that is dedicated to delivering excellence? Then look no further – Nilfisk needs you!
At Nilfisk, we are one of the UK’s leading suppliers of industrial cleaning equipment, and we need someone to help us keep our clients’ machines in tip-top shape. As a Field Service Engineer, you’ll be working on customer sites throughout Cumbria and SW Scotland, making sure that everything is running smoothly.
Your role will involve completing all repairs within contracted service level agreements, which means you’ll be making follow-up calls to install additional parts, performing Portable Appliance Tests (PAT) carrying out scheduled planned maintenance services in the field and PDIs/workshop repairs at our Penrith location.
We’ll equip you with everything you need – a van, mobile phone, iPad, uniform, and even training! And the best part – you’ll only be working weekdays!
Key Responsibilities:

The key responsibilities of a Field Service Engineer include, but are not limited to:

• Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.
• Capture correct client data and make updates to jobs in “real-time”.
• Provide accurate and detailed reports on every site visit.
• Order parts via our central database and maintain van stock levels.
• Uphold the condition of the company vehicle to an extremely high standard.

The Company
Nilfisk is a leading global supplier of industrial cleaning equipment, with a mission to deliver innovative and sustainable cleaning solutions to businesses worldwide. Our dedicated team of professionals works tirelessly to provide exceptional customer service and support, ensuring that our clients receive the highest quality products and services.
The Person

The key skills and qualities of a Field Service Engineer are:

• A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
• Communicate effectively with clients, understand their needs, and provide excellent customer service.
• Analyse problems and develop effective solutions in a timely manner.
• Manage time effectively, prioritize tasks, and meet deadlines.
• The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
• Adapt to different work environments, working with different machines and equipment.
• Work well with others, collaborating with colleagues to achieve common goals.

Let’s create a cleaner future together
Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.
Are you ready to make a change for a cleaner future?
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

• Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.
• Capture correct client data and make updates to jobs in “real-time”.
• Provide accurate and detailed reports on every site visit.
• Order parts via our central database and maintain van stock levels.
• Uphold the condition of the company vehicle to an extremely high standard