Why join us?:
The file inception team at DWF are hiring for a Team Administrator based in Liverpool. The role will be a fixed term contract (12 months) with a hybrid working pattern.
As a File Inception Team Administrator, you will be the first point of contact within the firm when it comes to new instructions coming into DWF. This is an excellent first step for anyone wanting to expand their career in legal administration with exposure to key stakeholders, both internally and externally, and to our litigation processes and procedures. You will have insight into how cases are compiled and will become familiar with some of the litigation processes and procedures.

Responsibilities:

• Processing instructions for all new matters.
• Ensuring that all cases are opened within the full requirements of the clients and internal SLAs.
• Accurate data entry of information on to a case management system.
• Ensuring files are opened in time to meet with specific court deadlines related to the file.
• Handling incoming calls relating to new or existing matters and fielding enquiries.
• Receiving unreferenced items of mail and obtaining the required detail by making outbound calls to related parties.

What will help you succeed in this role? :

• Processing instructions for all new matters.
• Ensuring that all cases are opened within the full requirements of the clients and internal SLAs.
• Accurate data entry of information on to a case management system.
• Ensuring files are opened in time to meet with specific court deadlines related to the file.
• Handling incoming calls relating to new or existing matters and fielding enquiries.
• Receiving unreferenced items of mail and obtaining the required detail by making outbound calls to related parties