Job Description:
Accelerate your career at Pulse Final Mile, a leading provider of transportation solutions with cutting-edge technology at the core. At Pulse Final Mile, we are customer-centric and strive to deliver the difference, one customer, one home, and one delivery at a time.
As an Operations Manager (OM) at Pulse Final Mile, you will play a pivotal role in providing support to home delivery services for key client(s) and local operations. This fast-paced position requires a skilled professional capable of coordinating multiple projects, maintaining positive customer relationships, and driving operational efficiency.
Responsibilities:
Coordinate effective communication flow between Network Carrier Partner(NCPs), customers, clients, and retail partners.
Provide on-site warehouse oversight daily to ensure carrier teams and drivers adhere to client SOW procedures.
Oversee the recruitment, processing, and performance of carriers, including the onboarding, training, and development of Network Carrier Partner(NCPs).
Act as the local Pulse representative within the market, fostering a positive image and ensuring adherence to Pulse standards, while upholding the Pulse culture and values.
Fully responsible for P&L management, demonstrating fiscal responsibility in operations.
Directly responsible for hiring, training, and developing direct reports.
Report directly to the Director of Operations, providing regular updates on operations and performance.
Serve as a subject matter expert in all fields, both client-related and Pulse-related.
Possess an intermediate understanding of office suite tools, including Excel, PowerPoint, Word, Power Apps, and SharePoint.
Ensure compliance with specified contract metrics and terms.
Maintain high standards for all operational activities.
Direct and guide supporting management staff.
Manage contract drivers who are operating up to 7 days per week.
Overseeing daily warehouse operations, including inventory management and warehouse personnel management.
Responsible for promoting and maintaining a safe work environment by enforcing all safety protocols.
Work with Pulse senior leadership to develop future sales opportunities.
Requirements:
Bachelor’s degree or equivalent related work or military experience.
5 years of operations experience.
Experience with Microsoft Office (PowerPoint and Project).
Supervisory experience in a transportation/supply chain environment.
P&L experience.
Proven leadership and collaboration skills with experience effectively supervising, coaching, and influencing employees.
Excellent analytical, communication, and time management skills.
Job Type: Full-time Exempt
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Based on market requirements and needs
Holiday availability
Weekend availability
Supplemental Pay Types:
Bonus pay

Ability to Commute/Relocate:

• City, State: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person
Pulse Final Mile is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In perso

Please refer the Job description for details