ABOUT US

Elite Immobilier is a fast-growing company specializing in residential property management in Gatineau and the Outaouais region. We are focused on operational excellence, transparency, and high-quality tenant service.
We are currently seeking an Operations Lead – Tenant Administration to take charge of all day-to-day administrative operations related to tenants and leases. This role is highly hands-on: you will be the primary contact for tenants regarding leases, rent payments, and account management. Over time, this position offers the opportunity to evolve into a management role by structuring and leading a small team.

• Act as the main point of contact for tenants regarding leases, payments, and account questions
• Manage rent collection, including follow-ups on late or partial payments and payment arrangements
• Prepare and process residential lease renewals in line with deadlines and priorities
• Ensure tenant records are accurate and up to date in the property management system (e.g., Yardi, Proprio Expert)
• Handle day-to-day administrative tasks related to tenant accounts and documents
• Work closely with ownership (CFO & DG) to ensure smooth daily operations
• With time, take on increased responsibility to supervise and build the administrative team