2–4 years' experience in credit control, accounts receivable or a related finance function, with relevant experience considered in lieu of formal qualifications.
Practical understanding of credit control and accounts receivable processes.
Experience managing customer accounts and following up overdue debt.
Strong written and verbal communication skills to appropriately conduct firm payment conversations.
Ability to build effective relationships with customers and internal stakeholders.
Strong attention to detail and accurate record keeping.
Good organisational and time-management skills.
Commercial awareness and a customer-focused approach.