Reporting to the Finance Business Partner – Retail Operations, this is a key analyst role in the business assisting the Business Partner supporting the c.400 Halfords Retail Stores, the outsourced Customer Care team (400+ heads) and their senior management teams.
The current roles and responsibilities are designed for a Finance Analyst with experience / eagerness to learn in that, along with key reporting responsibilities, the role also assumes Business Partnering responsibilities for 2 areas of the Business – Store General and Customer Services.
Amongst the Analyst parts of the role, key responsibilities include:
Breakback process: creating the individual store Sales target both during the annual budget cycles but also as per the corporate monthly reforecasting process, in order to ensure Sales budgets are realistic but also to ensure tight cost control across the business.
Performance driving reporting an Analysis: maintaining and creating easy to use and insightful reporting to help stakeholders drive business performance - current reporting includes Weekly KPI Reports, Monthly Scorecards and Bonus Trackers amongst others, and Analysis will centre around any BAU KPIs that are adverse to plan and the tracking the success of key trials across the retail area.
Within the Business Partnering side of the role, this requires the ability to create good working relationships with the stakeholders, assisting in the creation of stretching yet achievable targets and holding stakeholders to account in the delivery of those targets.
The core of the role requires standard Finance Analyst / BP skills but time management skills and resilience are essential to deliver a high volume workload.

Key Responsibilities:

• Budgeting & Forecasting in line with annual business cycle
• Production of Management Accounts, R&O, project opex / capex cost tracking.
• Managing Store Controllable costs, being able to articulately analyse and explain the drivers of the key area of Store Payroll to Exec level audience and ensure sufficient Governance is in place for tight cost control.
• Working closely with the Head of Customer Care, understand and drive performance of the outsourced Customer Care operation, helping to reduce cost per contact and increase Sales through that channel
• First Class business partnering support for all levels within Retail Operations.
• Help drive the business forward through assisting in production of business cases for new business initiatives
• Provide detailed CIAs of key strategic initiatives for presentation to PLC Board
• Increase business performance by reviewing weekly Retail KPIs and providing analysis and insight into areas of underperformance
• Represent Finance within the Retail Ops team therefore ensure attendance and contribution at all relevant stakeholder meetings, etc…

Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family

• Budgeting & Forecasting in line with annual business cycle
• Production of Management Accounts, R&O, project opex / capex cost tracking.
• Managing Store Controllable costs, being able to articulately analyse and explain the drivers of the key area of Store Payroll to Exec level audience and ensure sufficient Governance is in place for tight cost control.
• Working closely with the Head of Customer Care, understand and drive performance of the outsourced Customer Care operation, helping to reduce cost per contact and increase Sales through that channel
• First Class business partnering support for all levels within Retail Operations.
• Help drive the business forward through assisting in production of business cases for new business initiatives
• Provide detailed CIAs of key strategic initiatives for presentation to PLC Board
• Increase business performance by reviewing weekly Retail KPIs and providing analysis and insight into areas of underperformance
• Represent Finance within the Retail Ops team therefore ensure attendance and contribution at all relevant stakeholder meetings, etc