CORE QUALIFICATIONS:

• Min. College Diploma in Business Administration or equivalent training and experience
• Min. 5 years of progressive experience in a professional work environment
• High level of proficiency in the MS Office suite and QuickBooks
• Excellent customer service skills
• Must be fluent in English with basic technical communication skills (knowledge of a 2nd language is beneficial due to the multicultural nature of our customers) oral and written.
• Ability to interact effectively in a professional engineering work environment
• Valid Ontario driving license

• Accounts payable – daily processing of supplier invoices and ensuring appropriate approvals and timely payment processing.
• Accounts receivable - keep track of all outstanding customer invoices, making necessary collection calls and ensuring compliance with company credit policies and practices
• Account reconciliations and preparation of monthly and quarterly financial reporting, and year-end external financial reporting and support as necessary for regular tax filings, including HST, corporate income tax and payroll remittances, including working closely with the company’s external CPA and tax advisors where required.
• Supports the company President in preparing financial reporting for investors and provides support in dealing with external media and other communication and legal/compliance matters as required
• Maintaining and updating the ISO 9001 program, participating in annual audit
• Ensure all projects are tracked according to the ISO 9001 process, including preparing quote/docket forms, receiving/shipping, closing dockets and preparing purchase orders
• Provides essential business day business support in answering, directing and responding to customer and supplier calls and inquiries
• Coordination and documentation of Employee Health & Safety and Technical Training Programs, updating ISO 9001 training matrix as needed
• Support 3D Application Engineering/Technical Services group through assisting in project management by keeping track of all ongoing and upcoming customer projects to ensure proper time management to meet deadline requirements
• Provides administrative support to Accounting, Technical Services and Sales and Marketing departments as required to keep the office running efficiently
• Oversees company shipping and receiving to ensure proper documentation and coordination with 3rd party shippers and customers.
• Draft letters, faxes, expense reports, purchase orders and other items as required
• Maintain employee vacation/sick day logs and related records
• Schedule and coordinate customer and Team meetings, event planning support, reservations and related travel arrangements as well as set up all training courses for the technical team as require