Key Responsibilities

• Record, allocate and reconcile incoming payments accurately and promptly.
• Monitor outstanding balances and follow up with partners against agreed payment deadlines.
• Prepare and share account statements, payment reminders and balance confirmations.
• Resolve payment discrepancies, unidentified receipts and allocation queries.
• Support credit control by monitoring payment terms and escalating overdue accounts.
• Check sales invoices and issue payment receipts as required.
• Maintain accurate and up-to-date partner account records.
• Work closely with Reservations and Operations to confirm payment status and resolve booking-related queries.
• Prepare accounts receivable reports, including aged balances and collection updates.
• Support month-end reconciliations and audits, ensuring clear supporting documentation.

What We Are Looking For

• Previous experience in accounts receivable, credit control or a similar finance role.
• A sound understanding of accounting principles and reconciliation processes.
• Strong numerical skills and a high level of accuracy when handling financial data.
• Confident use of Excel and accounting software; experience with NetSuite or Xero is an advantage.
• Clear, professional communication and the confidence to follow up on payments tactfully and consistently.
• Strong organisational skills, with the ability to prioritise competing deadlines in a fast-paced environment.
• A proactive approach to resolving discrepancies and following tasks through to completion.
• Fluent English and Ukranian or Russian, both written and spoken, are essential for daily communication with our international partners. Ukrainian language skills are an advantage.