Warranty First is an ambitious Private Equity backed car warranty provider which under new ownership is embarking on a journey of substantial growth. WF operates in the B2B and B2C sectors of the automotive market and is seeking substantial growth in coming years.
Reporting directly into our Finance Manager, this is a key position in the Finance Department.
The role will involve working closely with both our internal teams and external customers over all aspects of administering sales invoicing, credit control, repair payments and query resolution.
The successful candidate will aspire to grow their role alongside the growth profile and ambitions of Warranty First.

KEY RESPONSIBILITIES

• Contacting dealerships and customers regarding any overdue invoices and securing payments
• Working closely with the Finance Manager to manage and report the aged debt position
• Close relationship with our B2B and B2C sales teams and customer service team to resolve dealership and customer queries (e.g. late invoice payment, DD mandates, price queries, repair payment queries, cancellation requests)
• Taking and reconciling payments from our dealer partners and customers
• Managing repair plan changes and cancellation requests
• Raising sales invoices and credit notes as required
• Auditing and processing vehicle repair invoices for payment. Making sure all required documentation has been received from the payee and cross-referencing information provided with the approved parts, labour time and prices in our system
• Working closely with the customer service and technical departments to resolve repair queries prior to payment
• Preparing weekly repairs payment sheet for BACS payment run
• Key point of contact to customers by telephone, assisting with query resolution and direction to appropriate department if required
• Assisting the Finance Manager with data entry, reporting and other ad hoc tasks as required

KEY REQUIREMENTS OF THE ROLE

• Previous Accounts, Credit Control and Finance admin experience is essential
• Familiarity with Xero accounting software would be beneficial
• Excellent interpersonal skills with proven ability to build team relationships both internally and externally
• Experienced user of Microsoft Office, including Outlook, Excel & Word
• Motor trade experience would be highly advantageous but not essential
• Proactive and can-do attitude
• Excellent attention to detail
  In return, we can offer a competitive salary, 25 days annual leave plus bank holidays and an extra day for your birthday.
  Job Type: Full-time
  Pay: £27,000.00-£30,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking

Work Location: In perso