Position Summary: The Finance department depends on accurate and prompt processing of supplier invoices and commission payments to keep hotel operations running smoothly.
In this role, you will collaborate with internal teams and external partners to validate daily commissions, maintain meticulous financial records for both auditing and reporting, and support month‑end close activities and reconciliations. Your attention to detail and adherence to compliance standards will ensure that all obligations are met efficiently and that the department consistently upholds the hotel’s reputation for excellence.

Responsibilities: Here’s what your journey with us entails

• Accounts Receivable / Sales Ledger tasks.
• Revenue Controls.
• Accounts Payable / Commissions.
• General Cashiering.
• Timeliness and accuracy in recording and reporting.
• Verbally communicate effectively with clients, suppliers, and co-workers.
• Work flexible hours (weekend work may apply during month end / year end / late shifts may be required to check floats).
• Ability to follow procedures and LSOPs closely.
• Security and safety in work habits.
• Hands on approach required.
• Flexible team player – and strong communicator.
• Willingness to learn and develop as training will be provided.
• Complete all direct billing ensuring correct back up is attached.
• Apply all payments accurately, in a timely manner.
• Chase all outstanding invoices, ensuring prompt payment in line with payment terms.
• Prepare and issue the Daily E pack in line with SOPs and LSOPs – highlight issues and trends to Finance Manager.
• Track responses to E pack and forward to Finance Manager.
• Ensure complimentary rooms for the night and previous night are issued for approval by email daily and approval is granted as per LSOP on the day.
• Validate CTAC commission on a daily basis and liaise with Shared Service Centre in relation to changes and amendments to CTAC payments.
• Manage Groups and Events commissions log, ensuring valid back up is received for all commission accruals (i.e., contract).
• Reconcile log monthly and post month end accruals in a timely manner, before P&L reviews at month end.
• Provide change to associates and managers as required.
• Manage the process of surprise float checks as per standard, maintain records of checks and outcomes/ follow ups.
• Ensure security of all cash within your control at all times.

QUALIFICATIONS:

• Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
• Strong understanding of standards and procedures.
• Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
• Detail-oriented with a passion for delivering excellence in customer service.

• Accounts Receivable / Sales Ledger tasks.
• Revenue Controls.
• Accounts Payable / Commissions.
• General Cashiering.
• Timeliness and accuracy in recording and reporting.
• Verbally communicate effectively with clients, suppliers, and co-workers.
• Work flexible hours (weekend work may apply during month end / year end / late shifts may be required to check floats).
• Ability to follow procedures and LSOPs closely.
• Security and safety in work habits.
• Hands on approach required.
• Flexible team player – and strong communicator.
• Willingness to learn and develop as training will be provided.
• Complete all direct billing ensuring correct back up is attached.
• Apply all payments accurately, in a timely manner.
• Chase all outstanding invoices, ensuring prompt payment in line with payment terms.
• Prepare and issue the Daily E pack in line with SOPs and LSOPs – highlight issues and trends to Finance Manager.
• Track responses to E pack and forward to Finance Manager.
• Ensure complimentary rooms for the night and previous night are issued for approval by email daily and approval is granted as per LSOP on the day.
• Validate CTAC commission on a daily basis and liaise with Shared Service Centre in relation to changes and amendments to CTAC payments.
• Manage Groups and Events commissions log, ensuring valid back up is received for all commission accruals (i.e., contract).
• Reconcile log monthly and post month end accruals in a timely manner, before P&L reviews at month end.
• Provide change to associates and managers as required.
• Manage the process of surprise float checks as per standard, maintain records of checks and outcomes/ follow ups.
• Ensure security of all cash within your control at all times