Finance Benefit and Debt Advisor at Ingeus UK
Exeter, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

27783.0

Posted On

14 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description
  • 501592
  • Exeter, Devon, United Kingdom
  • South West, United Kingdom
  • Justice
  • Justice
  • Part Time / Permanent
  • Opening on: Aug 13 2025
  • Closing on: Sep 12 2025

FINANCE, BENEFIT AND DEBT ADVISOR

Salary: £27,783 Pro Rata (£11,113 for 15 hours)
Location: Torquay/Paignton
Contract: Part time Permanent
Rebuilding your life whilst on probation is one of the toughest challenges a person can face. Financial difficulties can often create additional barriers to moving forward. But with the right support, it’s possible.
We’re looking for a Finance Benefit and Debt Advisor — someone with a rare mix of practicality, compassion, organisation and flexibility. We understand that rehabilitation isn’t just about offering advice; it’s about pro-actively supporting someone to break down their financial barriers enabling them to move forward.
This is a demanding role; you’ll be working in a challenging environment with people who have complex needs and who can be reluctant to engage. But when you help someone break the cycle and you see them take real steps forward, it’s a great feeling.

Responsibilities

ABOUT THE ROLE:

Primarily based out of the probation office, you’ll provide information, advice and support to individuals helping them regain control over their finances.
This is a busy role, you’ll support multiple individuals at once, ensuring each person gets the focused support they need, while keeping meticulous records of every interaction to measure progress and ensure effective interventions. You will be chasing responses from stakeholders, following up benefit applications and keeping across all aspects of money management for each person, It can be a juggling act but for those you are working with, this support is invaluable.

WHAT YOU’LL BE DOING:

  • Advice and Support: Covering budgeting, arranging payment plans, accessing and applying for benefits, support with opening bank accounts and supporting them to gain an understanding of their finances.
  • Working with external agencies Such as local councils and charities, housing providers, utility providers and probation to provide practical support and guidance.
  • Administration: You will keep meticulous records of every interaction ensuring effective interventions at each appointment.
  • Group & 121 Delivery: Delivering support in various settings, either through tailored support sessions or utilising set interventions and learning materials. Deliver workshops on financial literacy and money management alongside 121 interventions
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