The F&I Assistant & Marketing Support role is a dynamic, hybrid position that combines administrative assistance in the Finance & Insurance department with receptionist responsibilities and marketing support. This person will help ensure deals are processed smoothly, provide exceptional front-desk customer service, answer inbound phone calls, and assist the marketing team by photographing inventory for the website and social platforms.

Key Responsibilities: Finance & Insurance Support:

• Assist the F&I Manager in preparing and processing vehicle sales and finance paperwork.
• Submit credit applications and track lender approvals.
• Ensure all deal paperwork is accurate, complete, and compliant with legal requirements.
• Maintain organized digital and physical files for deals and related documents.
• Track and follow up on contract funding status.

Receptionist Duties:

• Greet walk-in customers and provide friendly, professional assistance.
• Answer and route incoming phone calls across all departments.
• Monitor general dealership email inboxes and respond or forward as appropriate.
• Keep the front desk and showroom area organized and welcoming.

Marketing & Inventory Support:

• Photograph new and pre-owned inventory (units, accessories, etc.) for use on the dealership website and social media.
• Upload and label images correctly in accordance with marketing team standards.
• Assist with special event prep, signage, and social media content when needed.
• Communicate regularly with the Marketing Department to ensure timely content updates.

QUALIFICATIONS:

• High school diploma or GED required; some college or business coursework preferred.
• Previous dealership, receptionist, or customer service experience is a plus.
• Basic knowledge of finance paperwork and dealership operations is ideal.
• Strong communication and multitasking skills.
• Comfortable working with computers, cameras, and dealership software (e.g., Lightspeed, DealerSpike CMS).
• Professional appearance and friendly demeanor.

PHYSICAL REQUIREMENTS:

• Able to be on feet for extended periods and walk the showroom or lot as needed.
• Must be able to lift 25 lbs (e.g., signage, marketing materials).
• Comfortable working indoors and outdoors for vehicle photoshoots.

Key Responsibilities: Finance & Insurance Support:

• Assist the F&I Manager in preparing and processing vehicle sales and finance paperwork.
• Submit credit applications and track lender approvals.
• Ensure all deal paperwork is accurate, complete, and compliant with legal requirements.
• Maintain organized digital and physical files for deals and related documents.
• Track and follow up on contract funding status

Receptionist Duties:

• Greet walk-in customers and provide friendly, professional assistance.
• Answer and route incoming phone calls across all departments.
• Monitor general dealership email inboxes and respond or forward as appropriate.
• Keep the front desk and showroom area organized and welcoming