POSITION TITLE: Finance Liaison
DIRECT REPORTS: None
Rentwell - a real estate management company - sets the gold standard as a premier brand in its industry through magical customer service, efficient systems, innovative practices and strategic thinking. Rentwell clients will have the same high standard of services that you would expect from companies like Zappos, Amazon and the like. Incredible systems with incredibly high touch points of services.

MOST IMPORTANT SKILLS

• Strong financial literacy + ability to explain complex concepts simply.
• Customer-service orientation, friendly and approachable.
• Skilled communicator with diverse audiences (PMs, finance teams, landlords).
• Problem-solving mindset, able to resolve issues to a positive outcome.
• Outgoing team player who builds strong internal relationships.
• Culture keeper, aligned with Rentwell’s mission of magical service.

METRICS AND ACCOUNTABILITIES FOR THIS POSITION:

• Average response time to resolve finance-related requests.
• Property Manager satisfaction score (internal surveys).
• Number of finance-related owner escalations.
• Reduction in repeated finance tickets/questions.
  Job Type: Full-time
  Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in West Chester, PA 1938

The Finance Liaison succeeds by ensuring clear, accurate, and timely communication between Rentwell operations and Proper.ai. They empower Property Managers with financial clarity, improve trust with landlords, and maintain Rentwell’s gold standard for transparency and service.