What are the responsibilities?

Process documentation, design, standardization

• Map and document “as-is” AR workflows (billing, collections, cash allocations and dispute management)
• Identify elements for standardize and eliminate bottlenecks to help design “to-be” processes
• Establish clear Standard Operating Procedures (SOPs) for new and existing AR team members to follow
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Automation and Transformation

• Identify high-volume, repetitive manual tasks and design/evaluate automated solutions
• Identify improvement opportunities to B2B customer service processes that impact AR (i.e. improving visibility of retailer store level claims for warranties, wrong shipment volumes, delivery rejections etc.)
• Work closely with Sales and B2B customer service to ensure the billing process doesn’t create friction for the customer
• Partner with IT, group financial controls and local logistics teams to evaluate change requirements and project manage business initiatives
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Performance Metrics Tracking

• Develop and monitor Key Performance Indicators (KPIs) such as Days Sales Outstanding (DSO), Collection Effectiveness Index (CEI), and reconciliation aging
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Reduce the "cost-to-collect" by leveraging technology over manual labor

• Analyze trends to predict future scaling hurdles and proactively build "fail-safe" processes
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What requirements are we looking at?

• Bachelor’s degree in Finance, Accounting, or other Business/Economics-related fields.
• Qualified or progression towards a CA/ CPA (or equivalent)
• Proficiency in ERPs (Oracle Fusion Cloud preferred)
• High ownership mindset, able to thrive in a fast-moving, entrepreneurial environment