WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Business English language skills in verbal and written form
• Advanced Portuguese or Spanish is an advantage
• Previous experience in finance area is not essential, but it is a plus
• Customer focus & business acumen
• Ability to work under pressure
• Good communication skills
• Capacity to develop collaborative work relationships within the team and with stakeholders
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)

PURPOSE AND OBJECTIVES

Within GFS, the O2I CSS team is responsible for supporting the processes for the administration of Cloud Subscription, Software License and Support contracts and invoices starting with the receipt of signed contracts.

WHAT WILL BE YOUR KEY RESPONSIBILITIES?

• Support administration of SAP Cloud License and Maintenance Software contracts mainly for Iberia and Africa
• Processing new sales contracts, processing them in SAP systems and ensure our customers can access and download software
• Manage the billing cycle for all our new business
• Handle internal/external customers’ queries within stipulate SLAs
• Review sales opportunities to verify contracts and quotes, ensuring they are accurate and complete
• Assist Cash Collections team in resolving complex billing issues and dispute cases
• Participate in monthly close processes
• Collaborate closely and cross-functionally with other teams and departments – Commercial Finance, CFO, Contracting, Sales Teams, etc.
• Own strategic projects and initiatives that improve team functionality and efficiency
• Contact for external and internal auditors

IN THE ROLE, YOU WILL:

• Contribute to the success of the team and its development
• Learn E2E a very interesting process of Cloud, License and Maintenance Software contracts handling
• Gain knowledge and skills that can help you boost your career development