We are excited to invite applications for the role of Finance Systems Team Lead within our Global Finance Systems department. This is a fantastic opportunity to lead a dynamic team while working with cutting-edge technologies in the finance systems space.
Role Overview:
As a Finance Systems Team Lead, you will be responsible for managing and mentoring a team of Finance Support Analysts. Your leadership will ensure that the team delivers high-quality support for systems like Elite 3e (Practice Management), Intapp Time Cloud (Time Recording), Emburse (Expense Recording), and Workday Adaptive Planning (Reporting). Your team will act as the first line of support for both operational and fee-earning users globally, providing solutions and driving system improvements.
This role also offers the chance to contribute to technical projects and help drive core system upgrades and strategic initiatives across the firm.

Key Responsibilities:

• Lead and support a team of analysts, providing expert guidance on system usage and performance.
• Ensure the team provides exceptional service levels through effective management of support requests via multiple channels.
• Oversee day-to-day operations and help ensure adherence to high service standards.
• Foster a culture of continuous improvement, training, and knowledge sharing within your team.
• Manage the implementation of system upgrades and new functionalities, working closely with development teams and third-party providers.
• Contribute to wider projects, providing analytical and technical support for the firm’s Finance Systems initiatives.

What We Offer:

• Career Growth & Development: We prioritize your professional growth with access to training, mentorship, and opportunities to lead high-impact projects.
• Collaborative Environment: Work with a supportive, inclusive team where innovation and knowledge sharing are encouraged.
• Strategic Involvement: Be part of important initiatives within the firm, shaping the future of our Finance Systems.
• Competitive Benefits: Enjoy a comprehensive benefits package and a flexible work environment that promotes a healthy work-life balance.

Key Requirements:

• Experience: Experience managing or administering financial systems, particularly in legal or professional services environments. Experience with Elite 3e and a strong understanding of financial functions is highly desirable.
• Skills: Expertise in SQL, advanced Excel (pivot tables, VLOOKUPs, complex formulas), and the ability to communicate technical issues effectively with both internal IT teams and external suppliers.
• Leadership: Proven ability to inspire and guide teams, set clear performance goals, and support team members’ professional development.
• Problem-Solving: Strong analytical skills with the ability to identify and resolve issues quickly, and a proactive approach to continuous improvement.

Desirable:

• Project management or business analysis experience.
• Knowledge of Power BI or other OLAP tools.
• Accounting qualifications or training.

If you are looking to lead a high-performing team, contribute to global initiatives, and grow your career in a supportive and innovative environment, we encourage you to apply.
Apply Today!
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.

• Lead and support a team of analysts, providing expert guidance on system usage and performance.
• Ensure the team provides exceptional service levels through effective management of support requests via multiple channels.
• Oversee day-to-day operations and help ensure adherence to high service standards.
• Foster a culture of continuous improvement, training, and knowledge sharing within your team.
• Manage the implementation of system upgrades and new functionalities, working closely with development teams and third-party providers.
• Contribute to wider projects, providing analytical and technical support for the firm’s Finance Systems initiatives