Financial Aid Advisor at Flathead Valley Community College

Kalispell, Montana, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

48000.0

Posted On

14 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Aid Advising, Customer Service, Financial Literacy, Recordkeeping, Compliance, Collaboration, Communication, Problem Solving, Teamwork, Presentation Skills, Interpersonal Skills, Adaptability, Confidentiality, Technology Skills, Office Practices, Cultural Competence

Industry

Description

Job Details Job Location: Kalispell, MT 59901 Position Type: Full Time Education Level: Education/Work Experience Salary Range: $40,000.00 - $48,000.00 Salary Job Category: Professional DEPARTMENT: Financial Aid EMPLOYMENT TYPE: $40,000 - $48,000, Salary depends on education and experience. Full-time, 12-mos., benefit eligible. Unlock Exceptional Benefits at FVCC (Worth ~$25K)! You'll receive generous employer contributions towards your Health/Vision & Dental, up to 15 vacation days, 12 sick days, and 12 holidays. Plus, build your future with the Montana Public Employee's Retirement System and a 403(b) match up to 7%. And that's not all - Public Loan Forgiveness plus invest in your continued education when you explore Tuition Waiver benefits for you and your dependents! CLOSING DATE: Open Until Filled SUMMARY: The Financial Aid Advisor supports the educational goals of students that range from first-generation college students to non-traditional students; equitably distributes financial resources to an economically diverse population and meets the needs of our community. Essential duties Assists students, parents and families understand the process of applying for financial aid and assists applicants to determine the best type(s) of aid available to them. Provides comprehensive financial aid advising services including, but not limited to, eligibility, verification, work-study, scholarships, and loan counseling. Assists students in meeting their financial aid requirements which relate to academic success; refers students to appropriate services. Provides support for students on academic probation and/or nearing completion or graduation. Consults with faculty on attendance, reviews rosters, and provides guidance accordingly. Collaborates with other campus offices, including Admissions and Registration, Academic Advising, Business Office, and Human Resources to ensure coordinated delivery of student success support. Reviews and evaluates funding packages, reconciles, and reviews discrepancies, and provides guidance to students. Provides financial literacy services and outreach aimed at educating students and the campus community about healthy financial practices, student loan debt management, repayment options and cohort default rates. Maintains an accurate recordkeeping and processing system to ensure compliance. Interprets and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations. Completes certifications for outside agencies; may serve as a Veterans’ Certifying Official. Delivers quality customer services to both internal and external constituents in a helpful and courteous professional manner. May present to groups on financial aid programs and processes. Serves on internal and external boards and committees. Keeps abreast of the latest developments in applicable areas to help build strategic initiatives. Attends related training, workshops, and professional development. Cross trains to perform other departmental and team functions; backfills for staff as needed. Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services to students, faculty, and the College. Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships. Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies. Advances the mission of FVCC by serving on or convening committees and contributing in the community in college-related activities. Performs other duties as assigned. Reports to the Financial Aid Director. MINIMUM QUALIFICATIONS Bachelor’s degree in related field, OR Associate’s degree in related field AND two years of financial/administrative work experience, OR An equivalent combination of four years of higher education courses and financial/administrative work experience. PREFERRED QUALIFICATIONS Experience working with financial aid programs and software. Experience working in higher education or public organization. KNOWLEDGE, SKILLS, AND ABILITIES Ability and willingness to provide quality customer service experience. Ability to be a contributing member in a team-oriented environment. Ability to follow financial aid federal, state and institutional regulations, policy and procedures. Ability to be adaptive in a continuously changing and fast paced environment. Skill and ability to operate a variety of computer applications including, but not limited to, Microsoft Office and information systems. Skill with general office practices and procedures. Ability to prioritize and efficiently perform a variety of complex tasks. Ability to explain complex processes to a variety of people. Ability to work within policies and procedures of FVCC. Ability and willingness to serve as an ambassador for the College by interacting appropriately with the college community and community. Ability to maintain effective and positive professional relationships . Ability to follow and issue directions. Demonstrated communication, technology, presentation, customer service and interpersonal skills. Ability to work effectively with people from a variety of culturally diverse backgrounds. Ability to intermittently work non-traditional schedules including evenings, weekends, etc. Ability to maintain regular and acceptable attendance levels . Ability to maintain a high degree of confidentiality. Ability to successfully pass a criminal background check. Ability to respond in the event of an emergency. This is a Medium Duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry. Medium Duty involves exertion of 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds continuously to move objects. APPLICATION PROCEDURE: In order to be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc; paper submission of applications or resume materials are not accepted for open positions. FVCC does not retain application materials for future consideration. Additionally, applicants are required to submit the following documents by uploading them to the online application: Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities; and A current, comprehensive resume or curriculum vitae; and, Unofficial transcripts for all degrees held AND/OR Professional Certifications (if more than one transcript or certification, combine and upload as one document). As a condition of employment, the successful candidate will submit official transcripts for all d degrees held and applicable certifications to FVCC HR prior hire. Only transcripts from accredited institutions will be accepted.), and Three professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, and work behaviors and supervisory experience. Do not list family and friends for professional references. EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS: Prior to any offers of employment, FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume. Additionally, FVCC conducts post-offer criminal background checks. EQUAL EMPLOYMENT OPPORTUNITY: FVCC is an equal opportunity employer. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws. FVCC BOARD POLICY: The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request. VETERANS' PREFERENCE ACT: Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement. Applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to HR@fvcc.edu. Claims for Veterans' preference must be received by Human Resources prior to position closing date. WINDFALL ELIMINATION PROVISION: Based on the Windfall Elimination Provision, FVCC employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf. Qualifications

Responsibilities

The Financial Aid Advisor assists students and families in understanding the financial aid process and provides comprehensive advising services. They collaborate with various campus offices to ensure coordinated support for student success.