Financial Aid and Awards Coordinator
About Queen’s University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
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Job Summary
A Brief Overview
Reporting to the Associate Registrar (AR), Enrolment Services and Administration, the incumbent oversees many administrative processes associated with the various aspects of the Financial Aid and Awards office. This position provides subject matter expertise and advice on specific financial aid programs and supports the approval and implementation process for new awards, bursaries and scholarships. Responsible for supporting the work of the Donor Experience division of Advancement, the incumbent will provide meeting, event planning, and recruitment activity support as well as assisting Financial Aid and Awards to develop, streamline, and implement policies and procedures. The incumbent will oversee projects, recommend changes, research best practices and support the AR in improving and evolving existing financial aid programs.
This position provides administrative and planning assistance to senior staff to support operations. This position coordinates meetings, special events, and appointments, assembles and prepares critical information for meetings, and follows up as required. This position coordinates schedules of senior staff, and determines relative priorities to ensure urgent/sensitive matters receive immediate attention. This positions also analyzes data, and prepares reports and statistics. This position directs, allocates, and supervises the work of other staff.
Job Description
What you will doProvides administrative and planning assistance to senior staff. Proofs and edits correspondence for distribution.
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Provides operational coordination for the department including arranging meetings, special events, and appointments, assembling and preparing critical information for meetings, and following up as required.
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Coordinates schedules of senior staff, determines relative priorities to ensure urgent/sensitive matters receive immediate attention.
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Creates and/or maintains a variety of databases. Performs analysis, and prepares reports and statistics.
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Collects and prepares documentation, and maintains files for renewal, tenure and promotion, term adjuncts, post-doctoral fellows, visiting scholars, and casual staff.
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Directs, allocates, and supervises the work of other staff.
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Assists set up of endowment and expendable trust accounts with donors and Advancement.
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Prepares and maintains thank-you letter inventory for donors.
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- Other duties as required in support of the department and/or unit.

Required Education

• Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent.

Required Experience

• More than 2 years and up to and including 3 years of experience.

• • Experience in planning and/or managing projects considered an asset.
• Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).
• Experience planning, coordinating and/or managing events or promotions considered an asset.
  Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
• Provide consultation and advice on non-straightforward and/or complex issues.
• Interaction with others requires interpersonal skills and the ability to understand and influence.
• Adapt messages to meet the needs of the intended audience.
• Build relationships, trust and credibility.
• Manage own work, train and review the work of the team to see commitments through to completion.
• Sets work priorities and direction, supporting the team in achieving goals and objectives.
• Participate in project team meetings and develop team project plans.
• Lead procedural or technological change within a unit.
• Identify new problems and seek information and input to fully understand the cause of problems.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Draw logical conclusions and provides opinions and recommendations.
• Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
• Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.
• Assess the suitability of job candidates and recommend the most appropriate person for hire.
• Monitor and assess output and the quality of work from team members and recommend need for formal training or development plans to management and identify possible performance and/or disciplinary issues.

Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen’s is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

Please refer the Job description for details