Financial Aid Officer at Douglas J Aveda Institutes & Salons

East Lansing, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Aid, FAFSA Guidance, Record Keeping, Data Processing, Reporting, Tracking Awards, Excel, Word, Outlook, Database Use, Communication, Organization, Detail Oriented, Goal Oriented, Self-Starter

Industry

Consumer Services

Description

Description At Douglas J, we’ve been shaping the beauty industry for over 60 years through our high-end Salon/Spas and Cosmetology Institutes across Michigan, Tennessee, and Nebraska. But what truly sets us apart is our people — the teams who keep everything moving, organized, and operating at a high level behind the scenes. We are proud to maintain a culture where our employees enjoy coming to work. We consistently promote and support a strong sense of unity, respect and passion. There are many opportunities at Douglas J for staff to participate in continuing education classes in order to continually grow their skills. We provide our employees opportunities to volunteer within their communities and give back. A comprehensive benefits package is offered to our employees to help maintain a healthy lifestyle. We strive to stay progressive in our industry by offering our employees a professional workplace where they feel supported and successful. Requirements Provide exceptional student-centered customer service in person, over the phone, and via email Comfortable presenting information in one-on-one or group settings Assist candidates for enrollment and students transferring from one Douglas J Institute to another with financial aid and financing information Prepare, manage and complete student financial aid files Perform intake and assessment as well as packaging, origination, reporting and tracking of awards and financial aid related activities in accordance with Douglas J’s policies Provide guidance to students completing FAFSA and all required paperwork for Federal, state, institutional, private financial aid and other financial resources Work closely with campus and resource center financial aid staff to assure timely processing of data and disbursements Satisfactorily complete new hire training as well as attend all on-going training sessions Attend training conferences when scheduled Participate in regularly scheduled accountability meetings involving both the campus and resource center staff. Maintain accurate records in company database and financial aid related software and/or websites Qualifications: High school diploma or equivalent required. (Bachelor’s degree preferred) Strong computer skills in Excel, Word, Outlook. Experience with database use preferred Meet federal eligibility criteria to access federal websites Ability to multi-task in a highly active environment Extremely detail oriented and organized, goal oriented Work efficiently and meet deadlines Excellent verbal and written communication skills Customer-service oriented Self-starter, follows instructions well, can work independently, team player Polished, professional image, consistent with the Douglas J Image Principle Must be able to work evenings and weekends as needed Must be able and willing to travel; traveling to conferences, workshops and other Douglas J campuses may be required.

Responsibilities

This role involves providing exceptional, student-centered customer service regarding financial aid and financing information to prospective and current students. Key duties include preparing, managing, and completing financial aid files, assisting with FAFSA completion, and ensuring timely processing of data and disbursements.