QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required.

SKILLS

• Ability to share and disseminate information in a consistent and impactful manner
• Ability to manage and lead an effective sales process while supporting excellent customer service
• Embrace and positively lead a group through the ever evolving and fast paced banking environment
• Ability to effectively motivate and present information in one-on-one and small group situation, to customers, clients and other employees in the organization

EDUCATION AND/OR EXPERIENCE

• HS Diploma/GED and
• BS/BA degree preferred or equivalent work experience
• Two to four years management experience
• This position requires registration with the National Mortgage Licensing System and Registry (NMLS) and/or
• Obtain an NMLS license after employment. Please refer to (http:/mortgage.nationalwidelicensing.org) for more information

COMPUTER SKILLS

• MS Office programs
• Understand and utilize social media platforms to help share brand awareness and obtain market knowledge

OTHER QUALIFICATIONS (INCLUDING PHYSICAL REQUIREMENTS)

• Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight and/or out of town)
• Ability to provide support and guidance at other banking institutions within the market
  Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person’s race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications

• Manages all goal attainment, service, marketing and operations of the banking center
• Demonstrate and educate associates to share the banks full scope of resources, including traditional in branch services, digital capabilities, and business partner resources
• Meet regularly with staff(s) regarding time management, communication skills, goal progress, regular business, bank security and operational policies to build employees’ confidence, competency and efficiency
• Recruit, train, develop, evaluate and coach staff to ensure expectations for their positions are met
• Ensure that personal, associates and branch goals are met by providing valued solutions and recommendations uncovered through a needs-based philosophy
• Lead a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors
• Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)’ consumer loan portfolio(s); coach staff(s) to sell and handle consumer loan requests in an effective manner
• Responsible to grow existing and develop new small business banking relationships within the market through outside client-facing activity
• Maintain a high level of client satisfaction by retaining and developing highly engaged associates
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
• Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions
• Performs other duties and responsibilities as assigned