Financial Coordinator at Red Rock Orthodontics at Specialty Dental Brands

Spanish Fork, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Counseling, Customer Service, Interpersonal Communication, Organizational Skills, Attention to Detail, Practice Management Software, Microsoft Office, Insurance Coordination, Problem-Solving, Multitasking, HIPAA Compliance, Patient Confidentiality, Payment Collection, Account Management, Insurance Billing, Financial Agreements

Industry

Hospitals and Health Care

Description

Description Position Summary The Orthodontic Financial Coordinator is responsible for managing the financial aspects of patient care and ensuring a positive financial experience for patients and families. This role involves presenting treatment costs and payment options, explaining insurance benefits, preparing financial agreements, posting payments, coordinating insurance claims, and maintaining accurate financial records. The coordinator works closely with clinical and administrative teams to support seamless patient flow and financial operations. Key Responsibilities Patient Financial Counseling Greet patients and families in a professional, friendly manner. Review treatment plans with patients and clearly explain associated fees and payment options. Financial Agreements & Collections Prepare, present, and secure signatures on financial contracts. Accurately enter patient financial information into practice management software. Collect payments at time of service and establish payment plans as appropriate. Insurance Coordination Verify dental/orthodontic insurance benefits and coverage. Submit initial and continuation claims to insurance carriers and follow up as needed. Post insurance payments and adjustments to patient accounts. Account Management & Reporting Maintain accurate account records and ensure timely posting of all payments (cash, checks, credit cards). Monitor accounts receivable and follow-up on overdue balances professionally. Prepare end-of-day reports and assist with daily reconciliation. Communication Answer patient questions about billing, insurance, and financial policies with patience and clarity. Communicate with clinical team to ensure coordinated patient care. Maintain compliance with HIPAA and confidentiality standards. Qualifications Prior experience in a dental or orthodontic financial coordination, insurance billing, or dental front-office role preferred. Strong customer service and interpersonal communication skills. Excellent organizational skills with attention to detail Proficiency with dental practice management software and Microsoft Office (Excel, Word). Ability to work independently and as part of a team in a fast-paced environment. Knowledge of dental insurance terminology and procedures preferred. Preferred Skills Friendly, empathetic, and patient-focused demeanor. Ability to explain complex financial and insurance information in simple terms. Strong problem-solving and multitasking abilities. Commitment to maintaining patient confidentiality and professional conduct.

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Responsibilities

The Orthodontic Financial Coordinator manages the financial aspects of patient care, including presenting treatment costs and payment options, and coordinating insurance claims. They work closely with clinical and administrative teams to ensure a positive financial experience for patients.