Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Cooke Orthodontics is seeking an enthusiastic Financial Coordinator to join our thriving practice in Napa, CA.
What Sets Us Apart

At Cooke Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. $27.00 to $31.00 per hour.
• Work-Life Balance: Enjoy a 36-hour work week, Monday through Thursday from 7:15 a.m. to 5:15 p.m. Please note that month-end responsibilities must be completed on the last day of each month. In some cases, this may require you to come in on a scheduled day off for a few hours to complete the month-end process.

How You’ll Make an Impact

• Guide Patients Through Financial Options: Discuss treatment costs and payment plans with clarity and empathy, helping patients understand their options and feel at ease.
• Manage Billing & Collections: Post payments, generate statements, follow up on overdue accounts, and implement effective, policy-compliant collection strategies.
• Maintain Accurate Financial Records: Record contracts, reconcile transactions, and prepare financial reports to support smooth and transparent operations.
• Deliver Compassionate Customer Service: Serve as the primary contact for financial inquiries, offering flexible solutions and support to patients facing financial challenges.
• Collaborate Across the Office: Work closely with clinical and administrative teams, assist with scheduling and phone coverage, and contribute to a positive, team-oriented environment.

The Teammate We’re Looking For

• Two years of education in related field or dental billing
• Previous experience in Dolphin or another Ortho Platform is preferred
• Demonstrable insurance billing knowledge
• Demonstrable organization skills with strong desire for action
• Reliable work ethic in completing tasks efficiently and promptly

Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Cooke Orthodontics! We thank all applicants, but only those selected for an interview will be contacted.

Please refer the Job description for details