Financial Coordinator at WOW! Smiles

Santa Rosa, California, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Collections, Communication Skills, Problem Solving, Time Management, Attention To Detail, Emotional Intelligence, Trustworthiness, Dental Billing, Orthodontic Billing, Patient Ledgers, Customer Service

Industry

Description

Description WOW! Smiles Orthodontics/Bernstein Orthodontics is on the lookout for our next superstar Financial Coordinator! If you’re up for a rewarding role that blends your financial and insurance expertise with your passion for helping people, then we want to connect with you! In general, this position will perform accounts receivable and collection tasks. Some of the details include: Answer patient contract questions Sending communications to delinquent either electronically or by phone Post payments Collect delinquent accounts Process refunds through our merchant site Monitor account delinquencies daily Exceptional work ethics, emotional intelligence, and attention to detail are characteristics of our ideal candidate. The ability to work well with everyone is a key element of this position as it is a positive attitude. In addition, this person must be trustworthy, have excellent written and verbal communication skills, as well as the ability to problem solve and manage time effectively. Candidate must be proficient with reading and understanding patient ledgers. Candidates must have a minimum of 2-3 years' experience with dental, orthodontic billing and collections. Experience with dental insurance is a plus! This position is Full-time, Monday through Friday. Benefits that we offer are: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Requirements Physical and Environmental Requirements: May be required to lift up to 25 pounds (a box of copy paper or a bottle of the water for the cooler) Required ability to sit up to 6-8 hours per day with intermittent walking, standing or bending Vision: working 6-8 hours per day viewing a computer monitor, working on accounts, reading emails Hearing: Able to satisfactorily communicate by telephone with patients, doctors, and other staff members within HQ to ensure verbal communication is clearly understood, or a satisfactory-equivalent method of communication Finger dexterity is needed to access, enter and retrieve data using a computer keyboard

Responsibilities

The Financial Coordinator will perform accounts receivable and collection tasks, including answering patient contract questions and collecting delinquent accounts. Daily monitoring of account delinquencies and processing refunds are also key responsibilities.