Financial Counsellor at The Salvation Army

Karratha, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Counselling, Casework, Advocacy, Education, Assessment, Mentorship, Community Engagement, Case Planning, Data Maintenance, Negotiation, Crisis Support, Communication Skills, Cultural Safety, Risk Identification, Service Improvement, Money Management

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About the Role The Salvation Army’s Moneycare service is seeking a skilled and compassionate Financial Counsellor to join the team in Karratha. This role provides high-quality financial counselling to individuals experiencing financial difficulty or hardship, supporting them to build financial resilience, improve wellbeing and navigate complex financial systems. Working within a relational, community-centred model, the Financial Counsellor delivers casework, advocacy, education and ongoing assessment. The role also provides mentorship to Financial Capability Workers and contributes to continuous improvement, service development and community engagement. This is a meaningful opportunity to support a regional community where financial counselling services are highly valued and where your work can create lasting impact. Pay is in accordance with the SCHADS Level 5 Award. How You Will Make an Impact Provide financial counselling to community members experiencing financial hardship or seeking to prevent financial difficulty Build strong, respectful relationships that promote self-determination and participation Develop holistic, community-member-centred case plans aligned with TSA’s Practice Framework Conduct ongoing assessments and maintain accurate, timely case notes and data in SAMIS Advocate on behalf of community members with creditors, service providers and external agencies Support community members to access services, strengthen community connections and build financial resilience Mentor and support Financial Capability Workers Identify risks, service gaps and opportunities for service improvement Participate in team meetings, supervision, professional development and quality improvement processes Contribute to a positive, collaborative and culturally safe workplace What You Will Bring Hold the Diploma of Financial Counselling and accreditation, or be currently completing the Diploma and progressing toward accreditation Experience working with people from diverse cultural backgrounds, including those for whom English is not a first language Knowledge of local Aboriginal communities and culture (or willingness to learn) Strong money management, negotiation and advocacy skills Ability to meet deadlines and manage competing priorities Experience supporting people experiencing crisis or complex challenges High-level communication skills, including written, verbal and digital A current driver’s licence What We Offer Remote Area Housing Benefit for employees living and working in Karratha (up to $31,800 tax free) Relocation assistance of up to $5,000 for eligible employees Entertainment Benefit ($2,650 tax free) Flexible working arrangements Employee Assistance Program – confidential counselling service Financial, retail and lifestyle discounts Discounted health and fitness programs through Fitness Passport Up to 8 weeks of leave per year through our purchase leave scheme Generous parental leave (12 weeks) Up to 5 days paid leave per year to support a TSA program or activity A supportive, inclusive culture with passionate and dedicated team members The opportunity to make a meaningful difference in a regional community How to Apply To apply, please submit a resume and cover letter outlining your experience, qualifications and suitability for the position. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Financial Counsellor will provide high-quality financial counselling to individuals facing financial difficulty, supporting them to build resilience and navigate complex financial systems through casework, advocacy, and education. This role also involves mentoring Financial Capability Workers and contributing to continuous improvement and community engagement efforts.