Financial Counselor at APPALACHIAN REGIONAL HEALTHCARE INC

Middlesborough, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Assistance, Payment Arrangements, Indigent Patient Identification, Government Agency Reimbursement, Financial Discussion, Payment Source Determination, Agency Eligibility, Charity Reviews, Application Assistance, Financial Information Evaluation, Outside Agency Coordination, Medicaid Verification, Contractual Accounts Collection, Cash Flow Monitoring, Private Insurance Knowledge, Government Program Knowledge

Industry

Hospitals and Health Care

Description

Overview The Financial Counselor is responsible to provide financial assistance to patients with an inability to pay for services rendered. The incumbent is also, responsible to complete payment arrangements for unpaid balances not covered at discharge. Responsibilities Monitors pre-admits to determine patient financial history for appropriate referrals. Identifies indigent patients and begins process for reimbursement from appropriate government agency. Conducts discussions regarding financial matters of highly sensitive nature with patients displaying the inability to pay. Extend a respectful manner to these patients while ensuring that the hospital’s best interests are protected. Determines payment sources or agency eligibility. Reviews medical records for eligible candidates for various charities. Assist patients with the application process for medical financial assistance. Evaluates and reviews financial information, prepares the application for submission to the appropriate agency. Works in conjunction with outside agency to provide special accounts information. Verifies Medicaid eligibility and forwards appropriate forms to Patient Accounts. Maintains a working knowledge of funds and other resources available for qualified accounts. Ensures that accounts using such resources meet the standard qualification. Monitor monthly patient payment arrangement accounts to ensure timely payment activity. Perform, in accordance with current policies and procedures, collections of delinquent contractual accounts necessary to ensure proper cash flow. Identify and communicate to management any concerns which could result in an adverse impact to the hospital’s cash flow. Perform other related assigned duties. Qualifications Associate Degree in business with two years demonstrated successful collections’ experience in a health care setting; Or High School Diploma with six years of demonstrated experience in a Patient Financial Services/Business Office/Patient Access office. Special skills include knowledge of private insurance and government program requirements and knowledge of the Fair Debt Collection Practice regulations. Must be articulate and tactful, able to communicate verbally and in writing. Must be able to handle multiple tasks in a busy environment and must be able to work with diverse personalities.

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Responsibilities

The Financial Counselor is responsible for providing financial assistance to patients unable to pay for services and establishing payment arrangements for outstanding balances not covered upon discharge. Key duties involve monitoring pre-admissions, identifying indigent patients for government reimbursement, and handling sensitive financial discussions while protecting the hospital's interests.