Financial Counselor-Lab at Loma Linda

Loma Linda, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

26.91

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Insurance Verification, Financial Screening, Patient Registration, Medical Billing, Cerner, Microsoft Office, Critical Thinking, Problem Solving, Communication Skills, Data Entry, Time Management

Industry

Hospitals and Health Care

Description

Job Summary: The Financial Counselor-Lab performs tasks and duties in a fast pace and high-volume Lab Draw Station setting. Reviews all lab orders to be interfaced to Cerner, gathers demographic, employment, and insurance data necessary for registration and verifies insurance coverage and benefits. Performs financial screening, financial arrangements and assists self-pay patients by finding alternative ways of meeting their financial obligation. Performs other duties as needed. Education and Experience: Minimum one year customer service experience required; preferably in a hospital-based registration, physician's office, Medical Group registration specializing in Managed Care, Medi-Cal, Medicare, and/or California Children's Services. Experience with Federal, State, and County eligibility regulations preferred. Knowledge and Skills: Excellent Customer Service skills required. Able to write legibly; speak in English with professional quality; deliver the highest level of customer service to all patients, family, internal and external customers; use a computer, printer, and software programs necessary to position (e.g., Microsoft applications, patient accounting, registration and insurance eligibility applications); operate/troubleshoot basic office equipment required for the job. Able to communicate effectively in English, in person, in writing, and on the telephone; think critically; relate positively, effectively and professionally with others; provide leadership and supervision; be consistent in following policies; work calmly and respond courteously when under pressure; teach and collaborate; accept direction; work independently and with minimal supervision; perform basic math functions; manage multiple assignments effectively; compose written material; work well under pressure; problem solve, organize and prioritize workload; demonstrate good memory; pay close attention to detail. Able to distinguish colors as necessary; write, hear, read and speak sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with workplace; see adequately to read computer screens and written documents necessary to the position. Licensures and Certifications: None. Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness. Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001. Loma Linda University Shared Services is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management. We appreciate your interest in Loma Linda and wish you success in your job search!

Responsibilities

The Financial Counselor manages patient registration, insurance verification, and financial screening within a high-volume lab draw setting. They assist self-pay patients in finding alternative ways to meet financial obligations and ensure accurate data entry into the Cerner system.