Financial Crime Analyst - Twilight Shift at Westpac New Zealand

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Reasoning Skills, Customer Service, Retention Focused Experience, MS Office, General Computer Skills, Analytical Skills, Banking Product Knowledge

Industry

Banking

Description

Twilight Shift - 4pm to 12am Sunday to Thursday Auckland only Mō te tūranga | About the Role As a Financial Crime Analyst, you will be responsible for the review of incoming Fraud and AML/ CFT alerts, assessing and taking action on them. Your role will involve the daily management of these alerts, so the ability to manage and prioritise across competing service level agreements and compliance obligations is a must. Growing to become an expert in this field, you’ll utilise this expertise to educate and assist our customers and colleagues across the board. Analysing and compiling information to identify fraud patterns, or activity that may be of concern under the AML/ CFT Act (2009) and allowing us to take appropriate action to mitigate the monetary loss for our customers and for the bank. You will be working with customers who may have had been impacted by fraud, discussing their case to gauge the details of any compromise, and providing them with preventative tips for the future. You’ll have a strong focus on customer service and be empathetic and professional when educating internal and external customers. The shift available for this role is: Twilight shift: 4.00pm - 12.00am Sunday to Thursday Permanent, Auckland based only Nā tāu rourou | What will you bring Problem solving and reasoning skills that allow for the correct subjective assessment based on limited financial information. Strong customer service and retention focused experience Confident user of MS Office and general computer skills Analytical skills to determine items of importance/ significance from system reports. Banking Product knowledge preferred. Ko mātou tēnei | Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 23 September 2025 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.

Responsibilities

As a Financial Crime Analyst, you will review incoming Fraud and AML/CFT alerts, assessing and taking action on them. You will manage these alerts daily and educate customers and colleagues on fraud patterns and prevention.