What to expect

As a Financial Crime Transation Monitoring Analyst you will join us on our journey and undertake a valuable role as a member of the Financial Crime team. You will be responsible for contributing to the delivery of Post Office’s overall financial crime and loss prevention objectives.

The primary expectation of the role is to support the effective identification, review and escalation of potentially fraudulent or suspicious transactional activity across the Post Office network and developing cases through the transaction monitoring process to resolution, including corrective action where appropriate and in line with procedures. Additional Financial Crime Operational activity related to the analysis and financial crime monitoring of products and services will be limited around transaction monitoring related analysis and support activities.

The role holder will role‑model Post Office behaviours, demonstrate a Postmaster‑first mindset, and support a culture of inclusion, continuous improvement and high performance.

How our people behave is as important to Post Office, as what is delivered. The Financial Crime Transaction Monitoring Analyst will role model the Post Office behaviours and demonstrate a Postmaster first mindset.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

25 days annual leave (rising to 30 after 2 years), plus bank holidays
Generous pension scheme with minimum 10% employer contribution
Access to 24/7 digital GP services and our Employee Assistance Programme
6 x Life assurance and income protection after 12 months service
Over 400 online courses, mentoring, apprenticeships, and development programmes
Access to our benefits platform for exclusive discounts & saving

Click here for a detailed overview of our benefits

What you’ll need to succeed

Experience

Experience in a financial crime, fraud, AML or transaction monitoring environment (preferred but not essential).
Experience reviewing transactional data and identifying unusual or suspicious activity.
Experience working within defined procedures and regulatory frameworks.
Experience delivering work to a high standard within agreed service levels.

Skills and Capabilities

Strong analytical and problem‑solving skills
Excellent attention to detail and accuracy.
Ability to assess information and apply judgement appropriately.
Good written and verbal communication skills.
Ability to manage workload, prioritise tasks and meet deadlines.
Confidence to escalate concerns where appropriate
Comfortable working with data, systems and reporting tools
Strong personal integrity and discretion when handling sensitive information.

Additional Requirements

This role may require early, late or weekend working in line with business requirements.
Ability to work with confidential and sensitive information.
Willingness to undertake relevant training and development.
Commitment to Post Office values and ways of working.

How To Apply:

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Responsibilities