Financial Crime Investigator at Westpac New Zealand
Christchurch, Canterbury, New Zealand -
Full Time


Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Investigation, Fraud, Money Laundering, Terrorist Financing, Interviewing, Evidence Gathering, Process Improvement, Stakeholder Management, Communication, Detail Oriented, Integrity, Autonomy, Mentoring, Coaching, Resilience, Training Development

Industry

Banking

Description
Mō te tūranga | About the Role Based in our Christchurch office, this is a role where you can positively contribute towards investigating and helping to prevent fraud, money laundering and terrorist financing. Nā tāu rourou | What will you bring? Reporting to an Investigation Manager, you’ll conduct investigations into a range of different incidents including fraud, scams, criminal acts, money laundering and terrorist financing that may result in financial loss or reputational harm against the Bank. This will involve full, end-to-end investigations which include interviewing, taking statements from victims, witnesses or suspected offenders, as well as seeking and monitoring remediation or reparation. As a subject matter expert, you will also answer questions from Westpac employees or customers, it’s all about the detail. In this autonomous and detail-driven role, your integrity and understanding of process and procedure will be your biggest assets. You’ll ensure your interviews and evidence are handled according to Bank and industry standards. You’ll also identify systemic or procedural failures and make recommendations for strengthening the control environment. You will have good networking skills and have the ability to build strong relationships both within Westpac and with external agencies. What you’ll need to succeed: Ideally you will bring significant experience working in an Investigative role in financial services, government, or law enforcement organisation Sound knowledge and experience in the Investigation process Ability to identify and gather evidence, and make decisions accordingly Passionate about making recommendations for procedural improvement Strong communication skills, including ability to develop and deliver investigative training to the team and wider business Ability to be a team player, mentor and coach fellow team members Exceptionally strong stakeholder management skills The ability to demonstrate resilience, embrace challenges and change in an ever evolving industry Tertiary qualification in IT, Law, Commerce, Criminology or ACAMS/ACFE qualifications would be advantageous Ko mātou tēnei | Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 15 March 2026 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.
Responsibilities
The role involves conducting full, end-to-end investigations into incidents like fraud, scams, and money laundering, which includes interviewing parties and managing remediation or reparation. Additionally, the investigator will act as a subject matter expert, answering queries and identifying systemic failures to recommend control environment strengthening.
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